I've worked as a virtual assistant, supporting a US-based client with tasks like social media, transaction coordination, and administration. I'm skilled at understanding client needs and finding creative solutions to help them achieve their goals. I'm also comfortable with cold calling and building relationships with new clients.

SKILLS

• Organizational Skills
• Administrative Skills
• Attention to detail
• Computer Skills
• Trustworthiness
• Confidentiality
• Technology Skills
• Adaptability

WORK EXPOSURE

General Virtual Assistant, MyDesk Virtual Office

Baguio City, Benguet April 2024- Present

1. Successfully managed social media content creation by designing and developing engaging flyers, reels, and posts based on client requirements, driving increased engagement and brand visibility.
2. Enhanced data entry processes and efficiently managed CRM systems, ensuring accurate and up-to-date client information, which improved team access to critical data.
3. Took charge of email management, organizing communication channels, ensuring timely responses to clients and colleagues, and streamlining workflow across departments.
4. Played a key role in administrative tasks such as scheduling, coordination, and supporting daily operational functions, contributing to a smooth and efficient company workflow.
5. Conducted effective cold-calling efforts, identifying potential clients and establishing connections that contributed to business growth and lead generation.

Office Admin, Staff Alliance Inc.

FILINVEST LAND INC. - PALAWAN

Puerto Princesa, Palawan March 2023- June 2023

1. Improved Financial Operations: I played a vital role in making financial tasks run more smoothly and accurately, such as data entry, reconciliation, and processing financial transactions.
2. Protected Data Integrity: I ensured that data in databases, files, and records was accurate and confidential, reducing errors and keeping sensitive information safe.
3. Excellent Customer Service: I was good at helping customers by answering questions, providing accurate information, and following up on requests, which made customers happy.
4. Solved Problems Efficiently: I was good at fixing issues and errors quickly, and when needed, I asked the right people for help, making sure that problems got sorted out fast.
5. Worked Well with Others: I worked effectively with different teams, ensuring work flowed smoothly and improved coordination and productivity for the whole organization.

Back Office Support, International Payment Processing, Inc.

Puerto Princesa, Palawan November 2022- February 2023

1. Improved Financial Operations: I played a vital role in making financial tasks run more smoothly and accurately, such as data entry, reconciliation, and processing financial transactions.
2. Protected Data Integrity: I made sure that data in databases, files, and records was accurate and confidential, reducing errors and keeping sensitive information safe.
3. Excellent Customer Service: I was good at helping customers by answering questions, providing accurate information, and following up on requests, which made customers happy.
4. Solved Problems Efficiently: I was good at fixing issues and errors quickly, and when needed, I asked the right people for help, making sure that problems got sorted out fast.
5. Worked Well with Others: I worked effectively with different teams, making sure work flowed smoothly and improved coordination and productivity for the whole organization.

EDUCATION

Bachelor of Science in Biology major in Medical Biology July 2022

Palawan State University

Tiniguiban Heights, Puerto Princesa City, Palawan

LEADERSHIPS & CERTIFICATES

1. 2ND Yr. Representative, Young Biologist Association Jun. 2019- Mar. 2020
2. TESDA Online Program “Participation in Work Communication” February 2022