Bailey Nelson
rating-icon 0
Employer
Bailey Nelson

Vancouver, BC, Canada,

GMT-06:00

Verification Level: 4/7

Total
Contracts

3

Money
Spent

0

CAD

About the employer

All of our preion glasses are custom made just for you, and we tailor our experience to help you find ...

Assistant Store Manager Kitsilano

posted 2 weeks ago

Categories

Total Price

  • CAD 45 000.00 - CAD 50 000.00

Hourly Rate

  • CAD 21.00 - CAD 24.00

Expected Hours

  • 2 111

Project Length

  • 12 months

Description

The Bailey Nelson Assistant Store Manager supports the Store Manager in leading store operations to achieve exceptional guest experiences, meet sales targets, and uphold the brand's values. The ASM will champion customer service, maximize financial performance, support product education & management, uphold operational & clinical standards, and demonstrate BN values. In the absence of the SM, the ASM will run the store, lead by example, and train Optical Assistants.

 

 

This role has the opportunity to progress to a Store Manager role over time by demonstrating leadership, operational capability, and a commitment to values.

 


Duties & Responsibilities:

 


Team Leadership:

  • Foster a feedback culture and ensure team engagement.
  • Support SM by monitoring team performance, providing coaching & motivation to entire team.
  • Ensure team focus of weekly metrics and goals.
  • Support with recruitment & onboarding of team members.
  • Support team with coaching in the moment, training, and development as needed.

 

 

Customer Journey / Experience:

  • Ensure outstanding customer service and a positive customer experience through consistently modeling the BN customer journey.
  • Foster a seamless customer experience and strong relationships with Optometrists.
  • Prioritize exceptional customer service.
  • Actively seek out and respond to individual customer feedback, so that they are getting a personalized service.

 

 

Store Operations:

  • Monitor sales performance, collaborate on action plans, and understand local competitors.
  • Participate in local networking opportunities and manage store communication.
  • Maintain store procedures, support SM in managing budgets, and support in creating teamwork schedules.
  • Achieve high performance, exceed KPI goals, and maintain effective store operations.
  • Work with the Store Manager on store communication, roll outs and training of in store policies and procedures so all team members are clear on what’s expected of them and any changes to operations.
  • Step-in for the SM when required, for regional calls, QBR presentations and leading the store in their absence. You can speak confidently to all aspects of the business. You ensure all the relevant health and safety procedures are followed and legal compliance is always met.

 

 

Clinical and Professional Standards:

  • Collaborate with Optometrists for a strong clinical service.
  • Ensure quality care, adherence to preion standards, and accuracy in ordering processes.
  • Where applicable, support remote testing operations for customers & online doctor.
  • Partner with your store optician to ensure all jobs are checked for accuracy, quality, alignment and all team members understand how to use the optical equipment provided in store.

 

 

Training & People Development:

  • Articulate and promote core values.
  • Provide feedback, support, and coaching for team development.
  • Collaborate with the Store Manager on training plans and development plans for team members.
  • Role model BN values and behaviors.
  • Demonstrate self-awareness, resilience, and professionalism.
  • Maintain professional appearances, language, and relationships.
  • Ensure optical skills & knowledge development by completing the Beginner, Intermediate and Advanced optical skills programs.

 

 

Product:

  • Stays updated on new product launches and provides feedback to the management team.
  • Possess solid product knowledge, including frames, accessories, contact lenses, and lens types.
  • Support store inventory counts and maintain organized backstock.
  • Follow planograms for proper store merchandising and stay updated on new product launches.
  • Collaborate with Optometrists on maintaining Contact Lens trials.

Address of the job

  • 2232 W 4th Ave, Vancouver, BC V6K 1N8, Canada

Similar Jobs

  • Sales Support Associate II Designer Outlet Vancouver

    Hourly Rate: 24.00-30.00

    Total Price: 49700.00-62900.00

    Expected Hours: 2085

    Vancouver, BC, Canada

    Sales Associate Role Deion‐ Outlet The Sales Associate role defines the customer’s experience at Coach. The Sales Associate creates energy ...

    Coach
    Coach
    rating-icon 0 / 5
  • Sales Development Representative - Remote Canada

    Hourly Rate: 21.00-24.00

    Total Price: 45000.00-50000.00

    Expected Hours: 2111

    Remote

    151 Yonge Street 11th Floor Toronto, Ontario M5C 2W7 Canada- Remote

    ** EventMobi is a remote-first company and this is a fully remote position. You may reside anywhere in Canada provided ...

    EventMobi
    EventMobi
    rating-icon 0 / 5
  • Sales Representative Project Manager

    Hourly Rate: 38.00-60.00

    Total Price: 80000.00-120000.00

    Expected Hours: 2040

    2236 Bowser Ave, North Vancouver, BC V7P 2Z2, Canada

    Job Overview Lush Windows & Doors is seeking a motivated and dynamic Windows and Doors Salesperson to join our team. ...

    Lush Windows & Doors
    Lush Windows & Doors
    rating-icon 0 / 5
  • D2D Sales Associate

    Hourly Rate: 20.00-26.00

    Total Price: 42600.00-54000.00

    Expected Hours: 2100

    2371 Ravensthorpe Crescent, Mississauga, ON L5C 2Y4, Canada

    Job Title: Door-to-Door Sales Representative – Alarm Services Location: Metro Vancouver Area Employment Type: Full-Time/Part-Time Compensation: Base comp + commission (potential earnings up to ...

    Sunspark Canvassing
    Sunspark Canvassing
    rating-icon 0 / 5

Are you sure you want to report this job post?

If you find the content of this job post offensive, racist, illegal or inappropriate

please let us know. We'll review and take action accordingly

report-sucess
WE HAVE RECEIVED YOUR REPORT

It may take some time for our team to review and take action. Thank you for your contribution.

Are you sure to discard your application?