130 - 11300 No. 5 Road Richmond, BC V7A 5J7, 
Verification Level: 4/7CCTV and Alarm Service Sales Tech
posted 1 year agoCompleted 
Categories
Customer Service Management
-
Front Desk Associate or Receptionist
-
Technical Support Representative
Total Price
- CAD 3 704.35
Hourly Rate
- CAD 25.22
Expected Hours
146
Project Length
- 12 months
Description
Overview
The Service Sales Tech will be a full-time member of the Service Department, primarily working alone to complete on-site quotation walkthroughs in finished buildings and provide guidance to Service Installers for installation methods for quotes that have proceeded to the project phase.
Secondarily, the Service Sales Tech will also complete a small number of service calls.
Day To Day Duties (including, but not limited to)
- Responding to quotation walkthrough requests as directed by Service Management.
- Completing detailed notes to be sent to Service Management to create quotations.
- Responding to service calls to troubleshoot, repair, and install equipment and devices within access control, CCTV, enterphone, security alarm, and structured cabling as directed by Service Dispatch.
- Face to face and telephone contact with customers to respond to inquiries and requests, and coordinate on-site quotation walkthroughs and service calls.
Qualifications & Experience
Must have:
- Exceptional customer service and physical presentation.
- Fluency in both spoken and written English.
- Strong proficiency working with access control, CCTV, enterphone, security alarm, and structured cabling equipment, as well as computers and computer networks.
- Ability to demonstrate efficiency, flexibility, and organizational skills within a fast-paced and busy environment.
- Ability to work in a team environment as well as solo wherever necessary.
- Ability to work in finished and occupied spaces while maintaining a tidy work environment.
- Valid BC Security Worker License.
- Valid driver’s license and vehicle.
Qualified candidates will be offered $29.00 per hour along with a company gas card and will be placed on a 3-month probationary period where training will take place. There will be a performance review at the end of this period and if they meet the requirements, they will be moved up to $30.00 per hour plus a $300.00 per month car allowance.
Job Type: Permanent
Pay: From $29.00 per hour
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care
Schedule:
- 8 hour shift
Work Location: On the road
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