Communications Coordinator

Description

LGM is on a mission to change the way Canadians experience warranty protection. We partner with large global automotive brands to distribute branded, high-quality financial and insurance products across the country. Our aim is to deliver superior protection and an exceptional consumer experience at every stage of the purchase journey.

LGM is a values-based, social purpose organization backed by decades of expertise in the finance and insurance (F&I) space.

The Job:

The Communications Coordinator plays an important role in developing and executing communications to enhance our brand presence, engage with our audience, and support our business objectives. This role requires a strategic thinker with excellent writing skills, creativity, and the ability to manage multiple tasks in a fast-paced environment.

Key Responsibilities:

Communications development and execution:

• Develop, research and write internal and external communications, and key messages for all communication materials in all media formats – print, blog, corporate sites, intranet, internal/external memos, social media, videos and presentations.

• Research and create engaging, culture-driven stories/content for use on LGM’s internal properties.

• Develop and execute content marketing campaigns designed to engage existing partners and acquire new ones.

• Ensure proper process is followed to achieve results and minimize inefficiency, recommending opportunities for improvement when/where applicable.

Corporate Profile:

• Monitor digital presence (e.g., Google reviews, LinkedIn inquiries) and manage online feedback, ensuring responses are timely and effective.

Core Competencies:

• Communication – Able to clearly present information in both spoken and written word.

• Collaboration – Develops positive relationships with others in order to build consensus, morale and commitment to goals and objectives.

• Innovation – Displays the ability to think outside of the box in order to develop creative and new solutions that meet current and future needs.

• Flexibility – Easily adapts to changing environment and resources.

• Productivity – Strives to consistently achieve excellence in all tasks and goals.

• Accountability – Takes personal ownership and responsibility for the quality and timeliness of work commitments and decisions.

Required Skills:

• Exemplary oral and written communications skills including writing, editing and proofreading.

• Ability to work independently on a broad scope of projects; strong organizational skills and ability to handle competing project priorities with shifting deadlines and deliverables.

• Team player, able to work collaboratively at all levels of the organization and with external stakeholders.

• Excellent organizational, planning, influence ingand follow-up skills.

• Comfortable executing on a wide variety of communication tactics, including social media.

• Impeccable attention to detail.

Education:

Completion of a university degree or the equivalent in a related field such as communications, journalism, or similar.

Experience:

1-2 years' experience in organizational communications, developing and executing strategic communication plans.

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