Fulltime Medical Office Assistant MOA Receptionist

Description

Job Overview
We are a leading physiotherapy clinic in the heart of Kitsilano and are looking for a full-time Medical Office Assistant (MOA) to work in a busy health care environment. We are looking for someone with a minimum of one-year experience; preference will be given to those who have used the Jane software. The ideal candidate will play a crucial role in ensuring the smooth operation of our physiotherapy clinic.

Benefits:

· EI, CPP, Stat pay, vacation pay and medical/dental plan

Status/Schedule:

· Monday to Friday, with occasional Saturday coverage

· Work hours: 32 to 38 hours per week

· $22-24 per hour

Duties Include:

Front Reception

· Greet patients professionally and promptly

· Booking new patients in the clinic and answering questions they may have regarding seeing a physiotherapist

· Follow-up with patients regarding re-booking their appointments

· Providing a pleasant experience for patients

· Answering all patients phone calls during a shift, respond to voicemails and emails immediately

Electronic Medical Records & Billing

· Schedule patients using the JaneApp

· Ensure patient intake forms are completed

· Complete billing to 3rd party insurers, ICBC, WCB

· Ensure patients have completed necessary forms for direct billing

· Follow-up with insurance companies for appropriate payment

· Receive private patient’s payment i.e. credit card or debit

Physiotherapist Support

· Clean treatment rooms before and after patients

· Remove heat or modalities from patients at the end of treatment

· Clean and sterilize all equipment following the clinic’s protocols

· Monitor clinic supplies, weekly ordering and tracking receiving supplies

· Ability to work as part of a team to assist therapists as needed

· Organizing and tidying office

Requirements:

· MOA certificate

· 1 years of experience working in office administration setting, preference for candidates with previous experience in a physiotherapy clinic or allied health clinic

· Excellent communication skills both written and verbal of the English language

· Strong proficiency with computers, including Microsoft Office, EMR

· Ability to quickly learn new software and technology

· MUST be able to multi-task in a busy environment while ensuring customer service

Job Type: Full-time

Pay: $22.00-$24.00 per hour

Expected hours: 32 – 38 per week

Benefits:

• Dental care
• Extended health care

Schedule:

• Monday to Friday
• Weekends as needed

Licence/Certification:

• MOA Certificate (preferred)

Location:

• Vancouver, BC V6K 2G8 (preferred)

Work Location: In person

Application deadline: 2024-09-20

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