Manager, Facilities & Business Support Services

Description

Who We Are
Fasken is a leading international business law and litigation firm. Our firm’s 950 lawyers are located across offices in Vancouver, Surrey, Calgary, Toronto, Ottawa, Montréal, Québec City, London, Johannesburg and an office in the professional and retail district known as Taza (/Ta-Zah/) on Tsuut’ina lands. Providing strategic and thoughtful advice in all areas of business law, our broad range of clients include close to half of the Fortune 100 companies, as well as corporate clients, government agencies, regulatory authorities, non-profit bodies and individuals. Our clients interests are paramount in all that we do and we take pride in supporting our communities. We are a place where bright, talented, and collegial people want to work together and we work hard together to achieve our goals in a collaborative and efficient way.

A Day In The Life

Reporting to the General Manager, the Manager, Facilities & Business Support Services oversees the efficient functioning of the office facilities. This position is responsible for ensuring the smooth day-to-day operations of our facilities, maintaining a secure, efficient, and well-organized working environment. The ideal candidate will bring a strategic perspective to facilities management, showcasing exceptional leadership, organizational, and interpersonal skills.

Key duties and responsibilities include but not limited to:

Facility Maintenance and Management:

• Supervise and coordinate maintenance activities, including HVAC systems, electrical, plumbing, and general building repairs.
• Conduct regular inspections to assess facility conditions and uphold safety and environmental standards.

Space Planning and Utilization:

• Collaborate with various departments to understand spatial needs and plan for optimal space utilization.
• Oversee office relocations, renovations, and expansions with minimal disruption to daily operations.

Vendor Management:

• Manage relationships with external vendors and service providers, negotiating contracts and agreements for facility-related services.
• Ensure vendor adherence to service level agreements and maintain high performance standards.

Budget Oversight:

• Develop and manage the facilities budget, tracking expenditures, and identifying cost-saving opportunities.
• Provide regular budget reports and updates to senior management.

Security and Safety Management:

• Implement and enforce security protocols, including access control and emergency procedures.
• Develop, implement, and enhance health and safety programs.
• Collaborate with stakeholders to conduct regular safety training sessions and drills.

Sustainability Initiatives:

• Identify and implement environmentally sustainable practices within the facilities space.
• Explore opportunities for energy efficiency, waste reduction, and green building initiatives.
• Lead the regional Green Team, fostering a culture of sustainability and environmental responsibility.

Team Leadership:

• Lead and mentor a team of facilities staff, providing guidance and support in day-to-day activities.
• Foster a positive and collaborative working environment within the facilities team.

Oversee Records Management Department:

• Manage and coordinate activities within the Records Management Department.
• Ensure compliance with records management policies and procedures.
• Implement best practices for efficient records organization and storage.
• Take charge of the digital file transformation project, ensuring seamless transition and enhanced accessibility.
• Collaborate with cross-functional teams to achieve project milestones.

Update Facilities and Business Support Services Policies:

• Work closely with relevant stakeholders to review and update facilities and business support services policies.
• Maintain up-to-date documentation and ensure alignment with industry standards.
• Utilize SharePoint to update and disseminate revised policies and procedures.
• Ensure the accessibility and user-friendliness of SharePoint for employees.

Must Haves

• Bachelor’s degree in Facilities Management, Business Administration, or a related field.
• Proven experience as a Facilities Manager, preferably in a legal or professional services environment.
• Knowledge of relevant laws and regulations related to facilities management.
• Certification in Facilities Management is a plus.
• In-depth understanding of facilities management principles.
• Familiarity with health and safety regulations.
• Knowledge of office space planning and optimization.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficient in Microsoft Office Suite and facilities management software.
• Problem-solving aptitude.
• Leadership skills to effectively manage a team.

Why Work With Us

Fasken is dedicated to rewarding your contributions and encouraging your professional development. We offer a comprehensive salary and benefits package that is very competitive, together with opportunities for personal and professional growth. Our benefits include:

• A health and wellness subsidy
• An annual education & tuition reimbursement
• Flexible medical and dental benefits (effective from day 1)
• Short term and long term disability insurance
• Personal days
• Employee & family assistance program
• Paid vacation and sick days
• Group retirement savings plan with matching contributions
• Monetary incentive for employee referrals
• Flexible working arrangements
• Opportunities to give back to your community through firm initiatives
• An engaging firm culture that celebrates our hardworking and dedicated people

Diversity and Inclusion

At Fasken we believe a diverse workplace comprises individuals with unique backgrounds, characteristics and qualities. An inclusive workplace creates an equitable environment where individuals are respected and where they are welcome. Fasken is committed to diversity and inclusion in all that we do.

Accessibility and Accommodation

It is important to our Firm that all its members, including those with disabilities, find our workplace to be welcoming and supportive. Reasonable accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.

Background and Reference Checks

Any offer of employment may be conditional upon full background checks including a criminal record check, a credit check, employment and educational verifications.

Compensation

The typical salary range for this position is $90,000 - $120,000 annually; the base pay offered is based on location and may vary depending on job-related knowledge, skills, experience, internal and market equity.

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