Performance Improvement Consultant

Description

Salary: The salary range for this position is CAD $45.46/Hr. - CAD $65.35/Hr.

Summary:

Join Providence Health Care as a Performance Improvement Consultant, where you'll enhance patient care quality and safety. Collaborate across teams to identify improvement opportunities, lead impactful projects, and drive a culture of continuous improvement. If you’re passionate about healthcare and skilled in quality improvement methodologies, we want you on our team!

Reporting to the Director, Nursing Strategic Initiatives, the Performance Improvement Consultant provides specialized skills in the support of achieving Providence Health Care's (PHC's) organizational performance improvement plan. The position provides support to clinical operations, corporate services and team initiatives directed at improving the safety and quality of care and client experience at PHC. The position also leads specific projects, and ensures that initiatives are aligned with organizational goals, objectives and improvement priorities.

What You Bring:

Master's Degree in Health Services Administration, Science or Business Administration or related studies, with three (3) to five (5) years in related experience with quality improvement.

Expert knowledge and three (3) years' experience utilizing the methodology and tools of continuous improvement to support clinical administrative process improvement.

Skills and Abilities

Knowledge of and experience with quality improvement methodologies (Model for Improvement, LEAN, Six Sigma), techniques (measurement, learning models, change management theory, influencing techniques) and tools (e.g., process mapping, Ishikawa diagrams, PDSA cycles, data display with run and control charts).

Displays comprehensive knowledge of project management principles and methodologies and ability to coach team members on these skills.

Utilizes independent thinking and creative problem-solving abilities.

Excellent communication skills to function within a complex interdisciplinary environment.

What We Offer:

• Expert Consultation: Provides strategic advice and support for organization-wide quality and safety improvement plans, ensuring alignment with organizational goals and accreditation standards.
• Leadership and Coordination: Facilitates and leads committees and improvement groups, promoting collaboration across various operational and implementation teams.
• Opportunity Identification: Works with leaders to identify areas for quality and safety enhancement, designing and implementing effective improvement strategies.
• Problem Resolution: Proactively identifies and addresses barriers to project success, ensuring smooth implementation of initiatives.
• Data and Trend Analysis: Gathers and analyzes information on healthcare trends and innovations to inform decision-making and support project initiatives.
• Education and Training: Delivers training sessions and coaching on quality improvement methodologies, empowering staff involvement in improvement efforts.
• Collaboration and Stakeholder Engagement: Fosters strong relationships with internal and external stakeholders to drive successful completion of projects and enhance overall organizational performance.

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