Categories
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Customer Service Management
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Technical Support Representative
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Concierge
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Front Desk Associate or Receptionist
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Call Center Agent
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Member Services Specialist
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Social Media Customer Care Associate
Total Price
- CAD 45 000.00 - CAD 55 000.00
Hourly Rate
- CAD 21.00 - CAD 26.00
Expected Hours
- 2 127
Project Length
- 12 months
Description
About Concert Properties
Putting people first is at the heart of the Concert Properties story. We are deeply invested in improving the lives of the people who live and work in our communities, acknowledging that communities are more than just buildings. We focus on quality, consistency, and sustainability, and our business is driven by warm, passionate people who embody a desire to help each of us feel more connected to one another.
Since 1989, our real estate portfolio has grown to an asset value of $9 billion and includes condominiums, rentals, seniors' active aging communities, industrial and commercial properties, and public infrastructure projects across Canada.
Position Summary
Reporting to the Senior Manager, Executive Operations this role will provide daily reception coverage and general administrative support to Concert Properties’ office in downtown Vancouver. This position works closely with the Receptionist and Office Services Assistant. This is a 6-Month contract role with the possibility of extension.
Key Responsibilities
Relief Reception Coverage
- Answer incoming calls and address as necessary
- Receive incoming customer service requests by phone and email and complete the online request form
- Greet visitors and announce them to the appropriate individuals
- Monitor visitor access and maintain security awareness
- Distribute all incoming and outgoing documents and packages in a timely manner
- Manage incoming and outgoing mail and courier request
- Sort, open, date and distribute incoming correspondence as per specific instructions
- Provide refreshments for meetings and guests as required
- Maintain Reception email and distribute as required
Office Services
- Complete daily walk-arounds; stock and organize all office common areas; maintain general appearance of the office
- Assist in preparing offices and workstations for new hires
- Place maintenance requests with vendors and building management when required
- Provide coverage and support to the Office Services Assistant, including acting as onsite coordinator for service providers when required
- Work in partnership with the Office Services Assistant to plan and execute various office initiatives, social events and special projects
- Provide records management support of document shredding, storage and retrieval
- Provide general administration and clerical support to other departments as required
Essential Skills
- 1-3 years of previous work experience in a professional office environment
- Friendly and personable with strong verbal and written communication skills
- Ability to build and maintain effective relationships with colleagues and suppliers
- Possess a high level of integrity and understand the importance of confidentiality
- Strong organizational and time management skills
- An adaptable, self-starter with strong attention to detail
- Punctual, reliable and professional
- Proficiency in Microsoft Office Suite (e.g. Outlook, Teams, Word, Excel, PowerPoint)
- Ability to lift 10kg for short distances
Please note this is a general deion of the tasks and skills required. Additional responsibilities and duties may be required to successfully perform this role.
Summary Join the Concert Team in building a people-first future
Concert Properties is proud to have been named one of BC’s Top Employer for the fourth year in a row!
We are a proud Canadian company, providing quality employment across the country and working together with the people we serve to realize our vision – building resilient, inclusive, sustainable committees. Our success is based on our employees – on a passionate, talented team who value a collaborative culture, a desire for excellence and a willingness to give back. We truly value our team members and offer competitive pay, and comprehensive benefits and perk programs that support and promote employee health and wellness.
At Concert Properties, we value diversity, equity and inclusion and are committed to building a team that represents a variety of backgrounds perspectives and skills. We welcome applications from all qualified job seekers. The posted salary range is reflective of the qualifications and experience we are looking for in a candidate to fill this opportunity, however applicants with all levels of experience are welcome to submit their applications. Please be advised that only short-listed candidates will be contacted.
Thank you for your interest in Concert Properties.
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