I have accumulated over five years of comprehensive experience working across HR onboarding, helpdesk, and recruitment, honing my expertise in diverse roles and responsibilities within these fields. For the first two years of my career, I worked as part of HR Onboarding and Helpdesk at Asticom, where I was deployed to Globe Telecom.

This role involved providing essential human resources support, ensuring smooth integration for new hires, and addressing employee concerns through efficient helpdesk operations. During this period, I developed a deep understanding of onboarding processes, human resource systems, and employee communication strategies, which allowed me to contribute significantly to operational efficiency. Following this phase of my career, I transitioned into the recruitment field, and for the past three years, I have been working as a dedicated technical recruiter. My responsibilities in this role have centered around sourcing, screening, and placing top-tier technology candidates into roles that align with their expertise and career goals.

My recruitment experience has enabled me to cultivate a strong grasp of technical job requirements, candidate engagement, and pipeline management, ensuring hiring targets are met effectively. Leveraging my combined HR onboarding, helpdesk, and recruitment experience, I bring a well-rounded skill set and a commitment to elevating HR processes, recruiting capabilities, and employee satisfaction.

EDUCATION

• BS Psychology – New Era University | Graduated Class of 2019

SKILLS

• Onboarding

• Employee Services

• Knowledgeable with multiple sourcing tools like Foundit, Facebook, LinkedIn, Indeed

• Sourcing and Phone Screening

• Workday

• HRIS

WORK EXPERIENCE

HR Onboarding | 2019 – 2022
ASTI Business Services Inc. – deployed to Globe Telecom, Inc.

• Searches for ideal candidates of IT roles using different sourcing tools.

• Does phone screening and follows up with the client for updates.

• Schedule interviews for client.

• Negotiated offer details and closed hires.

• Calibration with the client.

• Handled roles: Web, Software, Mobile Developers, DevOps, QA Engineer, SAP Consultants, IT Project Managers, Scrum Master, BA, Data Engineer, Cloud Engineer, etc.

• For NON-IT roles: HRBP, Procurement, etc.

• Responsible for all newly hired employees.

• Ensured that all onboarding processes or forms were completed accurately.

• Managed and updated HRIS.

• Maintained and updated 201 file in Workday.

• Provided assistance to new employees via email.

• Collaborated with colleagues on the improvement of onboarding procedures.

• Monitored probationary periods of new hires.

• HMO enrollment and card deliveries, work tools, and nameplate endorsements.

Recruitment Specialist | 2022 – 2025
AumTrend PH, Inc.

• Responding to COVID-related concerns via chat, email, or phone.

• Provided assistance for employees and dependents.

• Monitored employees with their current health condition.

• Provided LOA for affected employees/dependents.

HR Helpdesk Officer

• Responding to HR-related queries via chat or email.

• Documented human resources actions by completing forms, reports, logs, and records.

• Properly escalated unresolved queries to the next level of support.

Character References

• Available upon request