As an Administrative Assistant, I have developed a strong foundation in office management, data entry, scheduling, and client support. My proficiency in Microsoft Office and organizational systems enables me to streamline tasks efficiently while maintaining accuracy. I thrive in fast-paced environments where adaptability and attention to detail are essential. My ability to multitask, communicate effectively, and support teams makes me a valuable asset in any administrative role.

Moving forward, my goal is to continue expanding my expertise in administrative coordination and office operations within dynamic and professional environments. I am eager to contribute my skills to a company that values efficiency, organization, and collaboration. Whether managing schedules, maintaining records, or assisting in departmental operations, I am committed to ensuring seamless workflow and delivering high-quality administrative support.

ADMINISTRATIVE SKILLS

• Windows 365 – Excel, PowerPoint, Access, Word

• Scheduling, calendar organization and handling correspondence

• Office supply management

• Document preparation and proofreading

COMMUNICATION SKILLS

• Professional email and phone etiquette

• Clear verbal and written communication

• Active listening and empathy, and conflict resolution

• Customer service and relationship-building

ORGANIZATIONAL SKILLS

• Time management and prioritization

• Filing and document organization

• Multitasking under deadlines

• Attention to detail and accuracy

TEAMWORK SKILLS

• Adaptability and flexibility, Reliability and accountability

• Problem solving within a team

• Constructive feedback and support

• Leadership and delegation

ACHIEVEMENTS

• Managed kitchen staff scheduling, optimizing shifts and minimizing conflicts

• Developed my own standardized recipes, improving consistency and efficiency in food preparation

• Created training manuals for new kitchen staff, improving efficiency and reducing training time by 30%

• Ensured compliance with food safety regulations

• Managed customer inquiries and orders, improving response time and increasing customer satisfaction

WORK HISTORY

BAKER, Horizon North Camps and Catering, Edmonton, AB
June 2024 – October 2024

ASSISTANT MANAGER, Barrhead Golf Course and Clubhouse, Barrhead, AB
May 2023 – November 2023

CHEF DE PARTIE, Chateau Fairmont Lake Louise, Lake Louise, AB
July 2018 – February 2023

KITCHEN MANAGER, Original Joes, Edmonton, AB
April 2009 – March 2018

EDUCATION

Diploma, Administrative Assistant, Edmonton, AB
2024 – 2025
Academy of Learning Career College

• Prepared for an Administrative Assistant position with training in:

  • Office procedures, business correspondence, and customer service

  • Established a consistent keyboarding speed of 40WPM

  • Demonstrated skills in Excel, Word, Access, PowerPoint

  • Maintained an average of 90% in all courses

Diploma, Culinary Arts, Edmonton, AB
NAIT, 2007 – 2009

CERTIFICATES AND LICENSES

• WHMIS – April 2024

• CSTS (Construction Safety Training System) – May 2024

• H2S (Hydrogen Sulfide Safety) – May 2024

• Food Safety Certification – June 2024

• Certificate – Culinary Arts – 2009

VOLUNTEER EXPERIENCE

Habitat for Humanity – April 2018 – July 2018

• Volunteering with Habitat for Humanity gave me hands-on construction experience, from site preparation to framing.

• It strengthened my teamwork, adaptability, and problem-solving skills while contributing to meaningful community projects.