Profile Title
Customer Service | Virtual Assistant | Video Editor
In Negros Occidental, PhilippinesAbout Me
I'm a dedicated professional with a strong foundation in customer service, I've developed problem solving skills and communication. Though customer service is my main area of expertise, I've also develop my skills in virtual assistant, content creation, and video editing, that makes me a flexible asset for creative teams.
In my remote work experience, I've manage social media account, editing engaging video, and providing administrative support using variety of tools. My ability to adapt quickly, teamwork, and effective multitasking allowed me to deliver results in a variety of roles.
Some highlights of my journey include:
• Resolving customer inquiries with 90% satisfaction rate, ensuring positive feedback.
• Creating, captivating materials with video editing tools like Capcut and Premiere Pro
• Using communication platforms like Zoom, Slack, and Asana, to improve teamwork.
• Creating eye catching visuals and videos to help marketing campaings.
Regardless of having a background in customer service, my passion for learning and adaptability has given me the skills to excel in video editing, admin support and content creation. I'm excited to contribute to creative projects and take new challenges with my unique set of skills.
I'm always excited to connect with like minded professionals and looking into new opportunities where i can use my abilities in video editing, virtual assistant, and customer service. If your looking for a dedicated, adaptable, team player who performs well in remote setting. Feel free to reach out or connect with me here in LinkedIn. I'd love to hear how i can contribute to your team success.
Service Calendar
?
X
This calendar shows your working hours available for booking by employers. When you create a promoted service,
it is automatically open for booking at any available time. If your service price is non-negotiable, then someone can book that service without your confirmation. If the price is negotiable, you will have to approve each time the booking request.
This calendar can be enabled or disabled at any time, but all the services that has been booked should be provided.
Involved Categories
Attachments
-
Real State
-
Fiction Sales
-
Social Media Market Research
Current Work
-
...
Work History And Reviews
-
...
Other Experiences
-
Volunteer
⦁ Delivered daily presentations and workshops to diverse audiences, tailoring messages to resonate with individuals from various cultural and socioeconomic backgrounds. ⦁ Planned and led community service projects with a team of 10+ volunteers, focusing on teamwork and accountability. Our efforts directly supported over 100 community members. ⦁ Handled conflicts with patience and understanding, finding solutions that strengthened relationships and resolved issues in 90% of cases.
-
Video Editor
⦁ Edited engaging video content for platforms like Facebook, and TikTok using tools like Capcut. My work helped clients grow their audience by 25%. ⦁ Partnered with clients to bring their ideas to life, adding creative touches while staying true to their vision. I consistently met tight deadlines, earning a 100% on-time delivery rate. ⦁ Produced professional corporate videos and commercials, ensuring they matched brand guidelines and met client expectations.
-
Customer Service Representative
⦁ Worked closely with cross-functional teams to tackle customer issues, using problem-solving skills and company resources to find solutions. This helped boost customer satisfaction scores by 10% ⦁ Provided personalized support to customers, ensuring a seamless experience and fostering long-term loyalty. ⦁ Managed a high-volume of call, handling of customer interactions daily while maintaining a positive and professional demeanor.
Report as Inappropriate
