HIGHLIGHTS OF QUALIFICATIONS

•       Experienced customer relationships expert with passion of working with people

•       Demonstrated skills in exceeding profit targets and maximizing customer satisfaction

•       Proficiency in computer and technology including mobile apps and MS office suite

•       Proven interpersonal and problem-solving skills with good time management skills

•       Self-motivated, goal-oriented, respectful, empathic, optimistic, and dependable

•       Works well with minimum supervision as well as a good team-player

•       Excellent communication skills and fluent in English and Punjabi

•       Occupational First Aid Level 1, Selling it Right, Serving it Right & WHMIS certificates

WORK AND VOLUNTEER EXPERIENCE

Ground Service Agent (Strategic Aviation)                                                             Present

• Directing flights for on boarding and off boarding
• Safety is the key, following all procedures and wearing ppe
• Making sure all equipment is up to date, using the checklist to confirm the miles, hours of vehicles and that it does not repairs
• Making sure all luggage’s are put away efficiently and are secured for takeoff
• Working on the carousels to make sure the luggage’s get set to the right gate

Lot Manager (Brian Jessel BMW)                                                                                           2023

·      Assisted service technicians that are working on vehicles and maintained the shop (Cleaning oil spills, taking out garbage’s, taking out used oil filters and throwing away old tires etc.)

·      Performed interior/ exterior detailing for sales deliveries (Wash and waxing, taking off plastic and stickers, vacuuming etc.)

·      Organized/rearranged of used and new cars and took care of new landings of vehicles coming onto our lot, as well as going to different dealerships to drop off/ pick up vehicles

·      Manage a team of 10 guys, assign tasks to handle on a daily basis (greeting customers, doing walks rounds of vehicles to make sure there in top condition and helping them to find their vehicles or whichever department they need to head too)

·      Making sure that lot stays clean for customers to look around and that my team is always ready to help (If it’s raining, we will walk customers out with umbrellas, and take extra care and initiative to go the extra mile to make sure the customers are satisfied)

Line Cook/ Prep Cook (Cactus Club Café)                                                                              2022

·      Duties include cleaning and preparing food, cooking meals, and maintaining a sanitized work environment

·      Responsible for preparing ingredients, sauces, garnishes, and sometimes entire dishes

·      Know how to follow recipes, use standardized ingredients, and meet expectations for distribution of food products

·      Being aware of and following all kitchen health and safety regulations and guidelines

·      Maintaining freshness of product and rotating old product out

·      Working with a team of Cooks to handle varying levels of activity

Lott Attendant/ Detailer (Go Dodge/ Surrey, BC)                                                        2019-2021

•       Assisted service technicians that are working on vehicles and maintained the shop (Cleaning oil spills, taking out garbage’s, taking out used oil filters and throwing away old tires etc.)

•       Performed interior/ exterior detailing for sales deliveries (Wash and waxing, taking off plastic and stickers, vacuuming etc.)

•       Organized/rearranged of used and new cars and took care of new landings of vehicles coming onto our lot, as well as going to different dealerships to drop off/ pick up vehicles

•       Maintained the lot as well as following all work safety procedures such as sanitizing vehicles for customers, cleaning up all areas and provided great customer service                                       

Sales Associate (Moore’s Clothing for Men/ New Westminster, BC)                            2018–2019

•       Demonstrated knowledge of company products and associated accessories when assisting clients with sizing and style selection

•       Scheduled and organized alteration appointments, requests for special orders and paid-order pick-ups for clients in a timely manner

•       Attended bridal shows and communicating with prom clients to build rapport and market company products

•       Met daily goals for workplace safety by completing clean-up duties of maintaining a professional environment

EDUCATION & TRAINING

Fast Track to Manufacturing training program (MOSAIC, BC)                                         2022

·      Workplace communication, Job maintenance, Health & Safety training

·      Intercultural Competency training, Digital technology & essential skills

BCIT (Burnaby, BC)                                                                                                        2024-2025

·      Welder Foundation Certificate Program