**Goals:** My primary goal is to consistently exceed client expectations by delivering high-quality work and fostering long-term professional relationships. I aim to go beyond meeting basic requirements by anticipating client needs and providing innovative solutions tailored to their unique challenges. Additionally, I am committed to expanding my skill set through continuous learning and development. Whether through formal training or hands-on experiences, I seek opportunities to refine my expertise and stay up-to-date with industry trends. Networking is also a priority, as I aspire to build a robust professional network.

Establishing meaningful connections with colleagues, peers, and industry leaders not only enhances collaboration but also opens doors to new opportunities. Improving workflows and increasing efficiency is another key focus; I am dedicated to streamlining processes by identifying and eliminating inefficiencies, leveraging technology, and incorporating best practices. Finally, I am motivated to grow my income by delivering unparalleled value, broadening my scope of services, and positioning myself as a trusted, results-driven professional. 

**Experience:** I bring extensive experience and proficiency in various software platforms, ensuring smooth operations and task execution. My strong organizational skills allow me to prioritize effectively, meet deadlines, and maintain high standards of quality. Excellent communication, both written and verbal, enables me to collaborate seamlessly across teams and articulate ideas clearly. My administrative expertise, combined with technical abilities, ensures that I can tackle diverse tasks ranging from data management to troubleshooting tools.

I pride myself on being adaptable and resourceful, thriving in dynamic environments and finding creative solutions to challenges. My well-rounded skill set and dedication to professional growth make me a valuable asset to any team or organization.

ADMINISTRATIVE SKILLS:

• Calendar management and scheduling

• Email management and correspondence

• Document preparation and formatting

• File organization and digital record-keeping

• Meeting coordination and minute-taking

• Data entry

TECHNICAL SKILLS:

• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

• Google Workspace (Docs, Sheets, Slides, Calendar)

• Project management tools (Asana, Trello)

• Communication platforms (Zoom, Microsoft Teams, Slack)

• CRM systems (HubSpot)

• Cloud storage management (Google Drive)

• Basic graphic design tools (Canva, Adobe Creative Suite)

• Social media management platforms

COMMUNICATION SKILLS:

• Professional written communication

• Client relationship management

• Phone etiquette and call handling

• Active listening and following instructions

• Clear and concise reporting

• Confidentiality and discretion

ORGANIZATIONAL SKILLS:

• Multi-tasking and prioritization

• Time management

• Attention to detail

• Process improvement

• Task tracking and follow-up

• Deadline management

SOFT SKILLS:

• Problem-solving

• Adaptability

• Initiative and proactiveness

• Decision-making

• Stress management

• Resourcefulness

• Independence and self-motivation

• Reliability and accountability

WORK EXPERIENCE:
General Virtual Assistant (Remote)
Onboarding Specialist
DB LLC-USA
April 2022-2025

• Efficiently manages onboarding processes by coordinating orientation sessions, arranging training, and providing ongoing support while ensuring all required documentation and system access are properly completed.

• Leads - Finds and connects with potential customers to create sales opportunities.

• Logo Design - Monitor and maintain brand consistency across all platforms and logo materials for each brands.

• Email Support - Manages customer inquiries with prompt, professional responses that resolve issues and maintain positive client relationships.

EDUCATION:
Bachelor of Secondary Education
New Era University
LET Passer

CERTIFICATION:

• AI-Powered Performance Ads
  Cert. ID: 106791588

• Google Ads Apps certificate
  Cert. ID: 107322459