I’m Rain, a dedicated Executive Assistant and Virtual Support Specialist with over 3 years of remote experience supporting high-performing teams across operations, customer service, and project coordination. I specialize in streamlining workflows, managing schedules, and creating SOPs that keep businesses running smoothly.

My background includes real-time performance monitoring, CRM management, and social media engagement—giving me a well-rounded skill set that blends technical precision with people-first communication. I’m highly proficient in tools like ClickUp, Slack, Google Workspace, and ChatGPT, and I’m known for mastering new systems quickly and delivering results with minimal supervision.Whether it’s organizing calendars, optimizing task flows, or providing top-tier customer support, I bring a calm, detail-oriented approach to every challenge.

I’m fluent in English, a fast learner, and passionate about helping teams scale with clarity and efficiency.If you’re looking for someone reliable, resourceful, and ready to grow with your business—I’d love to be part of your team.

Executive Assistant & Virtual Support Specialist with 3+ years of remote experience in executive support, project coordination, and customer service. Skilled in ClickUp, Google Workspace, CRM systems, and AI tools (ChatGPT). Strong in SOP creation, workflow optimization, and scalable systems. Fast learner with excellent communication skills and proven ability to maintain smooth operations under pressure.

Experience:

Real-Time Analyst | Concentrix Davao
Nov 2021 – Jun 2025

• Monitored team performance and updated daily trackers.

• Coordinated shift handovers and ensured SOP compliance.

• Used ClickUp and Google Sheets for task management.

Account Associate | VXI Global Holdings
Jan 2021 – Nov 2021

• Handled customer inquiries and product support.

• Maintained CRM records and met daily performance targets.

• Delivered consistent customer satisfaction scores.

• Social Media Specialist | Teleperformance Davao
  Jun 2019 – Jan 2021

  • Managed customer engagement via Facebook and Twitter (X).

  • Scheduled posts and coordinated with internal teams.

  • Improved response times and boosted brand visibility.

Education:

• Bachelor of Science in Accounting Technology | Cor Jesu College, Inc.
  2015 – 2019

Skills & Tools:

• Executive support & calendar management

• SOP creation & documentation

• Workflow optimization & task management (ClickUp, Trello, Google Workspace)

• CRM systems & ChatGPT integration

• Social media management & customer service

• Strong English & Filipino communication skills