I am a professional server with a strong background in providing exceptional service in both the hotel and cruise industries. Over the years, I have developed a deep understanding of the importance of hospitality and take pride in my ability to ensure that every single guest I serve has an outstanding experience. My work spans several reputable hotels and prestigious cruise lines, where I have consistently demonstrated my ability to adapt to different environments and meet the highest standards of service.

In my role as a server, I don’t just take orders or deliver food—I strive to create memorable moments for guests. I understand that providing excellent service involves more than simply meeting expectations. It requires attentiveness, a warm and friendly demeanor, and the ability to anticipate guest needs before they arise. Whether it’s by offering personalized recommendations, accommodating specific dietary preferences, or resolving issues promptly with a professional attitude, I am committed to going above and beyond to ensure guest satisfaction.

Additionally, working in dynamic and fast-paced environments has helped me develop strong multitasking, communication, and problem-solving skills. Serving guests from diverse backgrounds while on cruises has also given me valuable experience in working with people from all over the world. I take great responsibility in delivering a high standard of service, making every guest feel valued, and upholding the reputation of the establishments I represent.

SKILLS

• Spirit at work
• Responsibility
• Diligent
• Leadership
• Able work individu or team

EXPERIENCE

Virgin Voyages as server extra virgin restaurant (italian)

January 2026 - present

Responsibility:

• take order food and drink
• check the guest satisfied
• handle compalin
• set up table
• restaurant cleaning daily

Celebrity X Cruises as A Waiter / Server

April 2018 - march 2023

Responsibility:

• Taking Order
• Serve The Food
• Make The Guest Satisfied
• Handle Complain
• Cleaning Waiter Side Stand

Zoom Hotel Dharma Husada as A Waiter

March 2017 - February 2018

Responsibility:

• Take The Order
• Cleaning Table
• Cleaning Restaurant
• Inventory
• Reservation

Sol Beach House Benoa as A Asst Waiter

August 2016 - february 2017

Responsibility:

• Take The Food To The Kitchen
• Clear Up The Dishes
• Clean The Glass
• Cleaning The Restaurant

EDUCATION

English Hotel Insitution | 2015 - 2016

• First Course

Senior High School | 2012 - 2015

• SMK DARUL MUSTOFA

Junior High School | 2009 - 2012

• SMP DARUL MUSTOFA