With a background in Mass Media, Advertising/PR, and Business Management, I’ve gained 11+ years of experience in marketing, advertising, public relations, research and writing - and more recently, teaching and administration.

This journey has reaffirmed my commitment to inspiring and empowering the next generation - and I aim to transition into life coaching for adults with a focus on wellness. Currently working as an Administrator at Back In Motion Rehab / Edgemont Naturopathic and supporting Maria as an Assistant, I'm looking for similar opportunities in Canada/US while coaching myself until I can coach another :)

• An independent, self-motivated individual with 10+ years of experience with a background in Marketing, Administration, Business & Writing.

• Arrived in Canada as a Permanent Resident in 2022.

• Navigating some new experiences and new life here has inspired me to become a coach in the future.

• Currently pursuing my education in the field of life coaching, I'm looking for similar opportunities in administration and customer service to further grow myself as a professional and share relevant and transferable skills and experience.

WORK EXPERIENCE (British Columbia, Canada/Remote)

Admin Assistant at Back In Motion Rehab (Mar 24’ - ongoing) - Casual Onsite

• I apply my skills in organization, customer service, and marketing at the clinic’s front desk every Saturday.

• Skills learned: Jane App, Oscar EMR, TELUS & Pacific Blue Cross, Provider Connect, SunLife, WorkSafe BC, Medavie Blue Cross, Dayforce, SharePoint, ICBC & more.

Admin Assistant at Latitude Wellness & Counselling (Oct 24’ - Mar ‘25) - Full-Time Onsite

• (Short-term contracted position to fill in for an employee’s partial maternity leave)

• Managed client bookings, providing customer support and daily tasks of submitting/managing insurance policies

• Gained knowledge about naturopathy, botox treatments, supplements, FullScript, preions, test kits etc.

• Learned the basics of counselling sessions and the specializations of EMDR, Trauma Therapy, CBT & more.

• Skills learned: Counsellor-client matching, First Nations Health Authority & Crime Victims Assistance Program policy submissions and claims management, Excelleris & other naturopathy-focused portals & more.

Support Worker/ECE Assistant at Rainforest Learning (Dec ‘23 - Oct ‘24) - Part-Time Onsite

• Worked with kids from Queensborough Elementary (aged 5-12 years), who called me ‘Miss Mia’ with love.

• As a support worker, helping with behavioural challenges and emotional expression of one child.

• The experience strengthened my empathy and confidence, and I hope to return to this field someday.

Sales Assistant at Favourite Gifts (Sep ‘23 - May ‘24) - Part-Time Onsite

• With a lifelong interest in art, I felt at home in this family-owned heritage store that supports local BC artists.

• Enhanced my sales skills with my time in this store that welcomed visitors in the Lonsdale Quay Market.

Client Servicing at Dan Lok (Jan ‘23 to Oct ‘23) - Full-Time Remote

• I managed client and coach relations, resolved disputes, and supported the team during events.

• Working with Dan Lok has given me valuable insights into high-ticket sales and personal development for professional success.

Server/Concierge at Legacy Senior Living (Sep ‘22 to Dec ‘22) - Full-Time Onsite

• At their state-of-the-art bistro, I interacted with seniors who shared their life lessons with me - with love.

• This was my first job in Canada, giving me a good foundation. I also worked as a concierge at the front desk.

Part-Time Research Assistant to Maria Kassova (May ‘20 - Dec ‘24) - Part-Time Remote

• I leverage my research, marketing and personal development expertise/skills to help Maria.

• She is a coach specializing in empathy, resilience, and kindness in Eastern Europe/UK.

WORK EXPERIENCE (Bombay & Poona, Maharashtra, India)

Content Writer at Marico (Mar 22’ - Sep ‘22) - Full Time Remote

• Writing for the brands - Coco Soul and Pure Sense - blog articles, website content & product promotions.

• Vegan, herbal, and organic skincare is at the core of each article that is articulately written for each brand.

Content, Social and PR Lead at Asa Beauty (Mar ‘21 - Mar ‘22) - Full-Time Onsite

• I managed influencer outreach, agency briefings, public relations, social media, and brand storytelling.

• This experience was my first in beauty and spurred my growth as a marketer and writer.

Content Writer at Arbana (Jun ‘20 - Mar ‘21) - Freelance Remote

• I contributed blog articles and web content for an upcoming e-commerce brand, ensuring alignment with its tone, personality, and marketing strategy.

• I also participated in brainstorming for festive campaigns.

Marketing Communications at ExtraMile (Jun ‘18 - May ‘20) - Full Time Onsite

• Focused on brand building with copywriting, while working with the design and web teams to service clients.

• Established PR and SEO partnerships, and managed social media and website growth.

Content Writer at Where N Wear (Jan ‘18 to Dec ‘19) - Full-Time Remote

• Website, Social Media & Blog Writer - sustainable fashion, building awareness about an eco-friendly world.

Public Relations Coordinator at Porter Novelli (Dec ‘16 to Dec ‘17) - Full-Time Onsite

• Skills: Public relations, client management, media engagement, digital strategy, and event management.

• This role enhanced my skills in creative writing, strategic planning, and team management.

INTERNSHIPS

• ➔ Account Management Trainee at J. Walter Thompson (Jun ‘16 to Nov ‘23 - ongoing)

• ➔ Content Writing Intern at BookMyShow (Dec ‘15 to Feb ‘16)

• ➔ Marketing And Public Relations Intern at Online Mistry (Apr ‘15 to Jul ‘15)

EDUCATIONAL QUALIFICATIONS

• ➔ Early Childhood Educator Program from SUCCESS (Sep ‘23 to Nov ‘23 - ongoing)

• ➔ Diploma in Business Management from NMIMS University (Jul ‘18 to Apr ‘20)

• ➔ Diploma in Advertising & Media Relations from SVKM University (Aug ‘14 to Aug ‘15)

• ➔ Bachelor’s Degree in Mass Media from Mumbai University (Jun ‘13 to Jun ‘16)

• ➔ Part-time Life Coach Diploma from Rhodes Wellness College (starting in April 2025)

CERTIFICATIONS

• ➔ First Aid Training Certificate from St. John’s Ambulance, Vancouver, BC

• ➔ Responsible Adult Training from Westcoast CCRC, Vancouver, BC

• ➔ Foodsafe Level 1 from SUCCESS, Vancouver, BC

• ➔ Serving It Right in Vancouver, BC

• ➔ WHMIS Certificate by the Canadian Centre for Occupational Health & Safety (CCOHS)

OLUNTEERING

• ➔ Empowerment Coach Volunteer at Lonsdale Literacy Outreach Program (25 hours since Dec ‘24)

• ➔ Admin/Front Desk Volunteer at North Shore Women’s Centre (20 hours in ‘25)

• ➔ Styling & Admin Volunteer at Dress For Success Vancouver (20 hours in Jun ‘23-Dec ‘23)

• ➔ Program/Events Volunteer at Frog Hollow Neighbourhood House (50 hours in Oct ‘23-Dec ‘24)

• ➔ Early Childhood Education Volunteer at Grandview Terrace Childcare Centre (20 hours in Oct ‘23)

• ➔ Traffic Control Volunteer at the 48th Annual Chinatown Spring Festival (Jan ‘23)

• ➔ Child Support Volunteer at Child Reach Organization (3 months in 2015)

SOFTWARES / SKILLS

• ➔ MS Office: Word, Excel, PowerPoint, OneNote (11+ years)

• ➔ G-Suite: Docs, Sheets, Slides, Drive & More (11+ years)

• ➔ Medical/Admin Portals: Jane App (high proficiency), Excelleris for Life Labs, Oscar EMR, Dutch, SIBO Canada, ICBC submissions, Sunlife submissions, Provider Connect submissions

• ➔ Social Media: Instagram, TikTok, Facebook, Pinterest, YouTube & Twitter

• ➔ Website Management/Marketing: SEO, SEM, Google Ads, WordPress, SquareSpace, Wix & more

• ➔ Brand Building/Marketing: Market Research, Brand Strategy, Email/Newsletter Content & Design, Blog Content & Design, Creative Writing, Copywriting, Event Management, Client Relationship Management, PR/Journalism, Press Releases, Brand Profiling, Product Extensions, Integrated 360 Campaigns, Agency Management, Message Maps & more

• ➔ Editing/Scheduling: Canva, Crello, Clipchamp, CapCut, Buffer, Hootsuite, Meta Business Suite

• ➔ Dashboards/Interfaces: Zoho, Trello, Asana, Hubspot, Workforce/Dayforce, QuickBooks, Aurora, Oscar ProDesk, Jane App, Opera, POS systems & more

• ➔ Growth Skills: Responsible Adult Training, Personality Development, Support Work, Childcare, Hospitality/Service, Customer Support, Administration, Front Desk, Cashiering & more to come