I am an experienced Inside Sales & Customer Service professional with over 7 years of expertise in outbound and inbound sales, appointment setting, lead generation, and customer support. I have worked with clients across different industries, helping businesses expand their pipelines, strengthen client relationships, and achieve consistent revenue growth.

My specialties include cold calling, lead qualification, and securing high-quality appointments that lead to long-term business opportunities. I am also highly skilled in using CRM platforms such as Salesforce, HubSpot, Oracle, and BFO to manage prospects, monitor sales activities, and ensure timely follow-ups. This strong technical background allows me to work with precision, efficiency, and consistency in fast-paced environments.

In addition to sales, I bring extensive customer service experience, where I focus on building trust through clear communication, empathy, and proactive problem-solving. Being multilingual is another advantage I bring to the table—I am fluent in English and Filipino, with a solid background in Spanish. This language capability enables me to engage with a broader range of clients, making interactions smoother and more effective in diverse markets.

With a reliable work-from-home setup supported by power and internet backups, I am fully equipped for remote collaboration. My goal is to continue helping businesses grow while expanding my expertise in sales development, real estate, construction, and client success.