Dedicated Administrative Assistant with over 8 years of experience supporting offices in higher education, technology, and corporate environments across Canada, the UK, and internationally. Skilled in office management, scheduling, documentation, and IT-related support, with proven ability to streamline operations and improve efficiency.

Known for exceptional organization, attention to detail, and strong interpersonal skills, ensuring smooth communication and collaboration across teams. Passionate about delivering high-quality administrative support while adapting quickly to new tools, processes, and challenges..

SKILLS

• Computer Skills: Proficient in Microsoft Office (Word, Excel) and Google Suite. Able to quickly learn new software for data entry and bookkeeping.

• Organization & Attention to Detail: Strong skills in maintaining accurate records, organizing files, and managing daily tasks.

• Communication & Interpersonal Skills: Friendly, professional demeanour with a commitment to customer service and teamwork.

• Adaptability: Quick learner, open to training, and capable of performing various office tasks as needed.

WORK EXPERIENCE

Administrative Assistant | Pasargadea System Analysts (PSA) | Vancouver | Aug 2024 – Present

• Office Management: Overseeing daily office operations, including managing supplies, handling mail, maintaining an organized workspace, and ensuring office equipment functions smoothly.

• Communication & Scheduling: Acting as the primary point of contact for incoming communications, greeting visitors, and meticulously managing calendars and appointments for staff and executives.

• IT-Related Support: Assisting with basic IT tasks like coordinating equipment for new hires, managing IT asset inventories, and serving as a liaison between staff and the IT department for technical issues.

• Project & Documentation Support: Preparing, editing, and organizing essential documents, taking meeting minutes, and providing administrative assistance to various IT projects and initiatives.

• Event & Travel Coordination: Planning and executing company events, workshops, or client gatherings, and handling travel arrangements and expense reporting for team members.

Administrative Assistant | Swansea University | UK | Jun 2021 – May 2024

• Managing Correspondence: Answering and directing phone calls, responding to emails, and managing incoming and outgoing mail.

• Scheduling and Calendar Management: Organizing and scheduling meetings, appointments, and travel arrangements for team members.

• File and Document Management: Organizing, filing, and maintaining physical and digital documents, including sensitive information.

• Data Entry and Record Keeping: Inputting data into databases or spreadsheets, updating records, and ensuring information accuracy.

Administrative Assistant | Toranj Technologies | Dec 2016 – Oct 2020

• Managed scheduling, document preparation, and office communications.

• Supported administrative tasks such as file organization, inventory tracking, and handling correspondence.

• Assisted with basic bookkeeping tasks and learned to organize financial information.

Sales Specialist | Gam Electronics | Oct 2013 – Apr 2016

• Worked with Microsoft Excel and Oracle SQL to retrieve customer information.

• Generated sales and built relationships with potential and existing customers.

• Conducted sales presentations and demos.

EDUCATION

Bachelor of ICT | Azad University, Hamedan

LANGUAGE

• English: Professional

• Persian: Native