Profile Title

Apply for Customer service / backend process

In Maharashtra, India

About Me

I have an experience of 8 years as a Customer service executive in Vodafone India limited and also have 6 years experience as a Customer support executive in People Interactive India pvt ltd.

 

OBJECTIVE

  • To secure a position with a stable and protable organization, where I can be a member of a team and utilise my business experience to the fullest.

 

EXPERIENCE

Jan 2007 – Apr 2008 | JACC PVT LTD | Collection Executive
• Worked as a field collection Executive to collect the overdues of credit card from the customers of Standard Chartered Bank.

 

May 2008 – Mar 2010 | Fullerton India Ltd | Collection Officer
• Worked as a field collection officer to collect the overdues of Personal loans and 2 wheeler loans from the customers of Fullerton India Ltd.

 

Mar 2011 – Oct 2017 | Vodafone India Limited | Customer Service Executive
• Worked as a CSE and my job role was to attend the walk-in customers.
• Need to solve their queries, taken request and complaints.
• Also need to achieve the sales target of the Vodafone store.

 

Nov 2017 – Apr 2019 | Sai Finance Private Limited | Collection Executive
• Worked as a field collection Executive to collect the overdues of personal loans and 2 wheeler loans from the customers of Axis Bank.

 

June 2019 – Jul 2025 | People Interactive India Pvt Ltd | Senior Customer Service Executive
• Worked as a Customer Service Executive.
• My job role was to attend the inbound calls, responses to the customers email, photo screening and also doing misuse tickets.
• I was worked for a Sangam.com matrimony process.
• Shaadi.com and Sangam.com comes under this company.

 

EDUCATION

  • 2009 | Annamalai University | B.Com | 55%

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