I’m an experienced Executive & Virtual Assistant with 4+ years of experience supporting CEOs and business owners across the U.S. My background includes executive support, recruitment, customer service, operations, CRM management, lead generation, cold calling, appointment setting, and process organization. I’m highly organized, proactive, tech-savvy, and experienced in working remotely across different U.S. time zones.

SKILLS

• Virtual Assistance
• Teamwork
• Time Management
• Leadership
• Communication
• Flexibility
• Proficiency in Microsoft Apps
• CRM Close & FUB & GHL
• Canva
• Problem Solving
• Medical Coding

LANGUAGES

• English (Fluent)
• Arabic (Native)

WORK EXPERIENCE

Home1st Lending ‘’Goldbar’’

Executive Assistant
AUG 2025 - PRESENT

• Manage daily administrative operations including scheduling, task tracking, reminders, and executive calendar coordination.
• Maintain and update CRM systems (Follow Up Boss) by managing lead stages, tags, pipeline accuracy, contact records, and closing data integrity.
• Monitor sales pipeline performance and assist with reporting by organizing closings data, resolving duplicates, and ensuring accurate team assignment.
• Set up and manage automation workflows including follow-up sequences, drip campaigns, and automated client communications.
• Coordinate automated client engagement tools such as AM Cards integration and milestone-based customer outreach.
• Prepare meeting agendas, attend sales meetings, take detailed notes, and track action items to ensure execution.
• Support marketing operations by scheduling social media content, Creating templates through Canva and post them daily
• Create and maintain organized tracking sheets for expenses, performance metrics, and operational workflows using Google Sheets.
• Troubleshoot CRM data issues including duplicate contacts, phone number conflicts, number porting assignments, and system configuration updates.
• Communicate with vendors and platform support teams to resolve technical and operational issues.
• Assist with document management including contract coordination, file organization, and data consolidation (PDF merging and formatting).
• Improve operational efficiency by standardizing processes and creating repeatable workflows for team usage.

Cynexlink

Executive Assistant
JUL 2024 - AUG 2025

Daily Task Management:

• Create and manage daily to-do list.
• Send reminders for important tasks and deadlines to the client
• Schedule and manage appointments, sales calls, and meetings.
• Attend all the Sales meetings and take notes.
• Update the CRM system everyday
• Send reminders and prepare agendas for meetings.
• respond to emails and send follow-up emails to clients
• Manage client’s credit cards and Send him daily financial reports
• Send Company’s newsletters

Sales and Marketing Team Support:

• Assist with the preparation and scheduling of social media posts.
• Help manage content for client’s podcast and mastermind sessions.
• Coordinate with team for email and LinkedIn campaigns.

South London Estate

Lease Administrator
JAN 2023 - MAR 2024

• Review and update lease agreements to ensure that they are accurate and comply with relevant laws and regulations.
• Tracking multiple deadlines and documents in order to ensure that everything is handled in a timely and efficient manner.
• Negotiating terms and conditions with tenants in order to reach a mutually beneficial agreement.
• Manage Company’s email inbox and handle maintenance department

Rapidgen

Cold Caller
2017-2022

• Cold called prospects to generate and qualify high volume of leads.
• Handled calls with owners of properties in US who are interested in selling their houses.

EDUCATION

Bachelor of Clinical Pharmacy

COURSES

Medical Coding at IBN SINA
(CPC Certification program)
Since May 2022, Completed

VOLUNTEERING EXPERIENCE

AIESEC EGYPT

APR 2019 - NOV 2020

1- Vice President of Incoming Global Entrepreneur at AIESEC

• Led four teams to determine members needs, improve organizational culture and achieve goals.
• Enhanced performance and productivity by implementing streamlined processes and updated SOPs.

2- Team Leader of Incoming Global Entrepreneur at AIESEC

• Engaged in continuous improvement activities to enhance team performance and productivity.
• Resolved customer issues to restore satisfaction and meet contract terms.
• Led team meetings and brainstorming sessions to evaluate goal progress and support deadlines

3- Member IGE at AIESEC

• Contacted foreigners all over the world to visit Egypt
• Handled meetings with AIESEC members outside the country and interviewed them
• Contacted companies’ managers to hire the visitors during their stay