With over 6 years of diverse experience across tutoring, customer service, and UI/UX design, I bring a multi-disciplinary skill set shaped by real-world challenges and results. My journey began in the academic sector, where I tutored high school and college students in Math, English, and Digital Literacy. I developed personalized learning plans, helped over 150 students improve their performance, and even contributed to a local curriculum improvement initiative. Education taught me patience, empathy, and how to tailor complex ideas into accessible insights—skills that naturally transitioned into client-facing roles.

In customer service, I worked across both tech startups and retail environments, handling phone, chat, and email support for up to 80 customers a day. I consistently maintained a 96% customer satisfaction rating and was twice awarded “Customer Hero” for turning around negative experiences into long-term loyalty. My approach is always rooted in listening actively, solving efficiently, and following up thoughtfully.

UI/UX design became the next chapter in my career, merging my analytical mindset with creative execution. I trained through hands-on bootcamps and real client projects, where I led the redesign of two mobile apps and a SaaS dashboard. One of my interfaces reduced user drop-off by 23% after launch. I specialize in user research, wireframing, Figma prototyping, and testing for usability. Working cross-functionally with developers and product managers, I translate user needs into intuitive digital experiences that drive results.

My long-term goal is to be a bridge between people and technology: whether I’m teaching a concept, supporting a client, or designing a product, I’m always focused on creating clarity, trust, and meaningful impact. I’m currently seeking opportunities where I can contribute my unique blend of skills to projects that value user-centered thinking and authentic communication.

SALES & MARKETING REPRESENTATIVE

• Dynamic and target-driven Sales & Marketing Professional with 6+ years of proven success in generating qualified leads, driving brand visibility, and closing B2B/B2G sales across Africa, Asia, and North America.

• Skilled in digital and traditional marketing, CRM management, consultative selling, and territory expansion.

• Known for exceeding sales targets, building long-term client relationships, and executing high-impact campaigns.

Core Competencies

• Sales Prospecting & Lead Generation

• CRM Tools (HubSpot, Salesforce, Zoho)

• Market Research & Competitive Analysis

• B2B Sales & Product Demonstration

• Campaign Execution & Brand Positioning

• Cold Calling, Follow-ups & Client Nurturing

• Cross-Border & Multilingual Sales

• Sales Reporting & Pipeline Management

• Digital Marketing (Email, WhatsApp, LinkedIn)

• Event Marketing & Trade Show Promotion

Professional Experience

Sales & Marketing Representative (Remote)
OrionEdge Technologies – Remote | China, U.S., Africa
Jan 2021 – Present

• Developed and executed targeted outreach campaigns that increased lead response rates by 40% across APAC and Africa.

• Generated $5.7M+ in new business through email marketing, LinkedIn prospecting, and strategic cold calls.

• Created sales collateral and messaging that boosted conversion rates by 34% and shortened sales cycles by 22%.

• Managed a CRM-driven lead pipeline, reducing dormant leads by 47% through better qualification and follow-up cadence.

• Collaborated with marketing to align product messaging with market trends, improving product demo-to-deal ratio by 30%.

Sales & Territory Marketing Executive
SkyVault Solar Energy – Lagos, Nigeria (Hybrid)
Jul 2018 – Dec 2020

• Spearheaded marketing and sales in Nigeria, Ghana, and Côte d’Ivoire, resulting in $2.4M+ in contract wins.

• Localized marketing campaigns into French and regional dialects, increasing regional engagement by 28%.

• Coordinated product launches and market education events, generating 400+ qualified leads in under 12 months.

• Built relationships with government and corporate stakeholders, closing a $500K energy contract within 6 months.

• Recognized for doubling team performance via marketing-aligned sales incentives and field marketing tools.

Business Development & Marketing Associate
Kraft & Kova Enterprises – Abuja, Nigeria
Mar 2016 – Jun 2018

• Created blended sales/marketing strategy that increased inbound SME leads by 42% using WhatsApp, SMS, and field outreach.

• Expanded product visibility across five Nigerian states, growing distribution footprint by 75%.

• Conducted market research and customer journey mapping, resulting in a 28% churn reduction and 35% increase in referrals.

• Delivered high-converting pitches at trade shows and local business forums.

Key Achievements

• Closed $1.2M MAERSK Logistics Deal through targeted outreach and value-focused proposal strategy.

• Secured $380K Ghana Energy Deal by marketing tailored solar solutions to municipal buyers in bilingual formats.

• Named Top Sales Strategist at OrionEdge (2022) and #1 Performer at SkyVault Solar (2019, 2020).

Education

• B.Sc. Electronic and Electrical Engineering (First Class Honors)
  Obafemi Awolowo University

Technical Skills

• Salesforce | HubSpot | Zoho CRM | Mailchimp | Trello | Google Workspace | ClickUp | Zoom | Notion | Canva | LinkedIn Sales Navigator

Languages

• English (Native)