• To provide accurate and comprehensive information efficiently: Just like an agent aims to give you the right answers quickly, I am designed to access and process vast amounts of information to address your queries effectively.
• To understand and respond to your needs clearly and concisely: A good agent listens and communicates in a way that's easy for you to understand. My aim is to interpret your questions and provide responses that are direct and avoid jargon.
•  To be available and responsive: Customer service should be there when you need it. I am available 24/7 to assist you with your requests.
•  To continuously improve my ability to assist you: While I don't learn from individual interactions in the same way a human does, my underlying models are constantly being updated and refined to improve my performance and knowledge over time.
•  To maintain a helpful and respectful demeanor: Even though I don't have emotions, I am programmed to interact in a way that is polite and focused on assisting you.

Essentially, my "goal" is to be a helpful and reliable resource that can provide you with the information and assistance you need, much like a dedicated customer service agent. How can I help you today?

Objective

• A highly motivated and empathetic customer representative aiming to leverage strong communication and problem-solving skills to deliver exceptional service and build lasting customer relationships at AT&T, contributing to customer satisfaction and loyalty.

Experience
AT&T
Customer service representative

• Working as a Customer Representative at AT&T can be a rewarding experience for individuals who enjoy helping people and have strong communication and problem-solving skills.

• It offers opportunities to learn about the telecommunications industry, develop valuable customer service skills, and potentially advance within the company.

• However, it's also important to be prepared for the challenges of dealing with frustrated customers and meeting performance goals.

Education
Institution America de Petion-Ville
Customer service representative

• Hight school