Profile Title

IT Desktop & Network Expert

In ON, Canada

About Me

Shahram Danesh
Toronto ,ON
437-663-3719                                                                                     [email protected]
LinkedIn Profile

Objective

Detail-oriented IT Specialist with over 5 years of experience in data center operations and service desk support. Seeking to leverage expertise in hardware installation, troubleshooting, and network management in a Freelance Data Center Technician role with Reboot Monkey, where I can contribute to high standards of service excellence.

Professional Experience

YASS Telecom
IT & Network Specialist
September 2023 – Present

  • Data Center Management: Installed, configured, and maintained servers, networking equipment, and other hardware to ensure optimal performance and maximum uptime.
  • Monitoring & Troubleshooting: Monitored data center operations remotely and on-site, diagnosing and resolving hardware, software, and connectivity issues to minimize downtime.
  • Network Operations: Configured, managed, and troubleshot networking devices including Cisco and Juniper routers and switches, ensuring secure and efficient operations.

Navaco
Data Center Specialist
August 2013 – June 2023

  • System Management: Managed and troubleshot both Linux and Windows-based systems, performing essential updates, patches, and security enhancements to maintain system security.
  • Documentation & Reporting: Documented installations, repairs, and maintenance tasks, providing comprehensive reports to the remote management team for transparency and accountability.
  • Collaboration: Worked with remote IT teams and vendors to enhance data center operations and actively participated in the planning and execution of innovative projects.

NIOC/Gold Iran
Systems Technician
September 1999 – August 2013

  • Networking Principles: Solid understanding of networking principles (TCP/IP, DNS, VPN, VLANs) to improve operational efficiency.
  • Project Participation: Collaborated with IT teams on various projects aimed at enhancing data center operations and driving innovation.

Skills

  • Hardware Installation & Maintenance: Extensive experience with servers, networking equipment, and data center hardware.
  • Networking Proficiency: Strong knowledge of Cisco and Juniper devices, ensuring secure and efficient network operations.
  • Troubleshooting Skills: Skilled in diagnosing and resolving complex hardware and software issues effectively.
  • System Management: Proficient in managing and troubleshooting both Linux and Windows-based systems.
  • Documentation & Reporting: Experienced in maintaining detailed documentation of all installations and repairs.
  • Security Protocols: Knowledgeable in implementing and maintaining security protocols to protect data integrity.
  • Virtualization Technologies: Familiar with VMware and Hyper-V, enhancing operational flexibility and efficiency.

Education

Bachelor of Science in Computer Hardware Engineering

Certifications

  • Cisco CCNA Training 2010
  • LPIC I   Training 2010

 

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