Profile Title
IT Desktop & Network Expert
In ON, CanadaAbout Me
Shahram Danesh
Toronto ,ON
437-663-3719 [email protected]
LinkedIn Profile
Objective
Detail-oriented IT Specialist with over 5 years of experience in data center operations and service desk support. Seeking to leverage expertise in hardware installation, troubleshooting, and network management in a Freelance Data Center Technician role with Reboot Monkey, where I can contribute to high standards of service excellence.
Professional Experience
YASS Telecom
IT & Network Specialist
September 2023 – Present
- Data Center Management: Installed, configured, and maintained servers, networking equipment, and other hardware to ensure optimal performance and maximum uptime.
- Monitoring & Troubleshooting: Monitored data center operations remotely and on-site, diagnosing and resolving hardware, software, and connectivity issues to minimize downtime.
- Network Operations: Configured, managed, and troubleshot networking devices including Cisco and Juniper routers and switches, ensuring secure and efficient operations.
Navaco
Data Center Specialist
August 2013 – June 2023
- System Management: Managed and troubleshot both Linux and Windows-based systems, performing essential updates, patches, and security enhancements to maintain system security.
- Documentation & Reporting: Documented installations, repairs, and maintenance tasks, providing comprehensive reports to the remote management team for transparency and accountability.
- Collaboration: Worked with remote IT teams and vendors to enhance data center operations and actively participated in the planning and execution of innovative projects.
NIOC/Gold Iran
Systems Technician
September 1999 – August 2013
- Networking Principles: Solid understanding of networking principles (TCP/IP, DNS, VPN, VLANs) to improve operational efficiency.
- Project Participation: Collaborated with IT teams on various projects aimed at enhancing data center operations and driving innovation.
Skills
- Hardware Installation & Maintenance: Extensive experience with servers, networking equipment, and data center hardware.
- Networking Proficiency: Strong knowledge of Cisco and Juniper devices, ensuring secure and efficient network operations.
- Troubleshooting Skills: Skilled in diagnosing and resolving complex hardware and software issues effectively.
- System Management: Proficient in managing and troubleshooting both Linux and Windows-based systems.
- Documentation & Reporting: Experienced in maintaining detailed documentation of all installations and repairs.
- Security Protocols: Knowledgeable in implementing and maintaining security protocols to protect data integrity.
- Virtualization Technologies: Familiar with VMware and Hyper-V, enhancing operational flexibility and efficiency.
Education
Bachelor of Science in Computer Hardware Engineering
Certifications
- Cisco CCNA Training 2010
- LPIC I Training 2010
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