Profile Title
Executive Assistant
In La Union, PhilippinesAbout Me
With a background in the role of an executive assistant to small business owners, I mainly dealt with creating and scheduling social media content with side tasks of lead generation, document template creation and email management.
WORK EXPERIENCE
Magic Outsourcing Inc. 2023 - 2024
Executive Assistant
- In this role I have assisted small business owners to manage their social media accounts, CRM system, create templates and documents for official receipts and documentations and reach out to potential clients using email and phone calls
Sitel Philippines 2022 - 2023
RMS COLLECT PHILS., INC 2020 - 2020
Customer Service Representative
- The role involves analyzing and updating customer accounts for a UK-based energy supplier, using MS Office and a client-provided CRM to correct information from multiple sources. It also includes sending emails, making outbound calls to follow up, and handling inbound calls to assist customers with their queries.
Customer Service Representative
- The role involves handling inbound calls for a US-based car loan company, resolving customer concerns, managing accounts, and processing payments using Salesforce. It also includes reviewing loan transaction history, categorizing calls in MS Excel, and documenting call details.
EDUCATION
University of Baguio 2016 - 2017
Cordillera Regional Science High School 2011 - 2015
BS Civil Engineering
Undergraduate of the course BS Civil Engieering
High School
Attended high school and graduated with passing grades
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