Profile Title

Customer Support

In 1101 Kalakhang Maynila, Philippines

About Me

Provide assistance. To work in an organization where I am able to contribute to the organization’s growth and profitability with my skills and in turn to get an opportunity to gain exposure and expertise that would help me build a strong and successful career.

 

WORK EXPERIENCE

TDCX-Ortigas, Pasig City- 2020 - Present

  •  To provide post-sales customer service and/or troubleshooting support through email / phone / chat to advertising customers and offer consultative support.

 

TDCX- Ortigas, Pasig City- 2018 - 2020

  •    Accurately respond to questions and assist customers with their reservation.
  •    Mediate with complaints about the host or the listing or any miscommunication between guests and hosts.

 

CONVERGYS PHILIPPINES

Sta. Cruz Manila- 2013 - 2018

  • Accurately respond to questions and assist customers (internal and external) with product features, installation, setup, and troubleshooting and hardware operations primarily via phone.
  •  Assist customers with their billing and payments as needed.

 

SKILLS

  • Good Active Listening
  • East to Adapt to the Environment
  • Fast Learner
  • Good Interpersonal and
  • Intrapersonal Communication

Service Calendar
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X This calendar shows your working hours available for booking by employers. When you create a promoted service, it is automatically open for booking at any available time. If your service price is non-negotiable, then someone can book that service without your confirmation. If the price is negotiable, you will have to approve each time the booking request. This calendar can be enabled or disabled at any time, but all the services that has been booked should be provided.

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