Profile Title
Virtual Assistant
In Batangas, PhilippinesAbout Me
With the experience that I have I acquired the skills of detailed oriented, listening and communication the basic fundamentals to help the company's achive the mission and goal.
Work Experience
Gotham Enterprise Ltd- Cold Caller
August 2024- September 2024
- Set an appointment to Mental Health Therapist
- Average calls per day is 800
- Converse with them professionally.
Clear Insights Group
Supervisor- July 2022- February 2024
- Led daily meetings to communicate plans and achieve daily goals efficiently.
- Coordinated with team members and managers to track workflow updates smoothly.
- Created data using Microsoft Excel and Google Sheets to support team operations effectively.
Clear Insights Group Market Research Analyst January 2022- June 2022
- Managed a variety of administrative tasks, supporting day-to-day operations.
- Conducted cold calls to potential clients and assisted with data analysis.
Dr. Franz Clinic
Appointment Setter- January 2022- February 2022
- Managed incoming calls and scheduled appointments by checking availability in the system.
- Recorded client details attentively, ensuring accuracy and completeness for smooth appointment scheduling.
- Ensured seamless scheduling and maintenance of appointments for an organized client experience
Azova
Video Observant Tech Support- January 2022- April 2022
- Provided support for Home Covid Test Kits and managed client appointments.
- Accurately encoded data into Google Workspace, ensuring efficient record-keeping.
- Maintained a seamless scheduling process for an organized client experience.
The Church of Jesus Christ of Latter-Day Saints
Financial and Membership Clerk- January 2019 - March 2022
- Verified member information, ensuring data accuracy for administrative processes.
- Managed financial transactions to ensure proper handling of church funds and resources.
- Conducted financial audits to enhance transparency and accountability.
The Church of Jesus Christ of Latter-Day Saints
Full-time Missionary- December 2016 - January 2019
- Managed calls and scheduled appointments.
- Recorded client details accurately, ensuring smooth scheduling.
Municipal Social Worker Development Office Staff
October 2020 - October 2021
- Support the processing of financial aid applications and disbursement of funds to eligible clients.
- Enter and manage data related to clients, services, and office operations into computerized systems.
- Assist in the daily operations of the office, providing clerical support such as filing, typing, and managing correspondence.
- Assist clients with the completion of forms and applications for various social services and benefits.
Education
Brigham Young University-Pathway
Pathway Program
Certificate
Rain Global Academy
Executive Recruiting & Medical Coding and Billing
Certificate
Skills
- Virtual Assistance: Proficient in managing diverse administrative tasks and supporting operations.
- Market Research: Experienced in conducting research and analyzing market data.
- Client Support: Skilled in managing client relationships and providing exceptional support.
- Data Analysis: Proficient in using data tools like Microsoft Excel and Google Sheets for accurate analysis.
- Administrative Tasks: Expertise in organizing, managing schedules, and keeping accurate records.
- Appointment Setting: Experienced in handling client appointments and scheduling.
- Financial Management: Skilled in managing financial transactions and conducting audits.
- Tech Savviness: Proficient in using various software tools for efficient operations.
- Cold Calling: Experienced in conducting outreach and following s effectively.
Languages
- English
Certifications
- Virtual Assistant Certificate• Welfare and Self-Reliance Services Certificate
- Pathway Connect Certificate
- HIPAA CerificateReferences
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