Profile Title

Virtual Assistant

In Batangas, Philippines

About Me

With the experience that I have I acquired the skills of detailed oriented, listening and communication the basic fundamentals to help the company's achive the mission and goal.

 

 

Work Experience

Gotham Enterprise Ltd- Cold Caller

August 2024- September 2024

  • Set an appointment to Mental Health Therapist
  • Average calls per day is 800
  • Converse with them professionally.

 

Clear Insights Group

Supervisor- July 2022- February 2024

  • Led daily meetings to communicate plans and achieve daily goals efficiently.
  • Coordinated with team members and managers to track workflow updates smoothly.
  • Created data using Microsoft Excel and Google Sheets to support team operations effectively.

 

Clear Insights Group Market Research Analyst January 2022- June 2022

  • Managed a variety of administrative tasks, supporting day-to-day operations.
  • Conducted cold calls to potential clients and assisted with data analysis.

 

Dr. Franz Clinic

Appointment Setter- January 2022- February 2022

  • Managed incoming calls and scheduled appointments by checking availability in the system.
  • Recorded client details attentively, ensuring accuracy and completeness for smooth appointment scheduling.
  • Ensured seamless scheduling and maintenance of appointments for an organized client experience

 

Azova

Video Observant Tech Support- January 2022- April 2022

  • Provided support for Home Covid Test Kits and managed client appointments.
  • Accurately encoded data into Google Workspace, ensuring efficient record-keeping.
  • Maintained a seamless scheduling process for an organized client experience.

 

The Church of Jesus Christ of Latter-Day Saints

Financial and Membership Clerk- January 2019 - March 2022

  • Verified member information, ensuring data accuracy for administrative processes.
  • Managed financial transactions to ensure proper handling of church funds and resources.
  • Conducted financial audits to enhance transparency and accountability.

 

The Church of Jesus Christ of Latter-Day Saints

Full-time Missionary- December 2016 - January 2019

  • Managed calls and scheduled appointments.
  • Recorded client details accurately, ensuring smooth scheduling.

 

Municipal Social Worker Development Office Staff

October 2020 - October 2021

  • Support the processing of financial aid applications and disbursement of funds to eligible clients.
  • Enter and manage data related to clients, services, and office operations into computerized systems.
  • Assist in the daily operations of the office, providing clerical support such as filing, typing, and managing correspondence.
  • Assist clients with the completion of forms and applications for various social services and benefits.

 

 

Education

Brigham Young University-Pathway

Pathway Program

Certificate

 

Rain Global Academy

Executive Recruiting & Medical Coding and Billing

Certificate

 

 

Skills

  • Virtual Assistance: Proficient in managing diverse administrative tasks and supporting operations.
  • Market Research: Experienced in conducting research and analyzing market data.
  • Client Support: Skilled in managing client relationships and providing exceptional support.
  • Data Analysis: Proficient in using data tools like Microsoft Excel and Google Sheets for accurate analysis.
  • Administrative Tasks: Expertise in organizing, managing schedules, and keeping accurate records.
  • Appointment Setting: Experienced in handling client appointments and scheduling.
  • Financial Management: Skilled in managing financial transactions and conducting audits.
  • Tech Savviness: Proficient in using various software tools for efficient operations.
  • Cold Calling: Experienced in conducting outreach and following s effectively.

 

 

Languages

  • English

 

Certifications

  • Virtual Assistant CertificateWelfare and Self-Reliance Services Certificate
  • Pathway Connect Certificate
  • HIPAA CerificateReferences

Service Calendar
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