Profile Title

CSR/VA

In 1100 Metro Manila, Philippines

About Me

EDUCATIONAL ATTAINMENT

Elementary Education

Bual Elementary School

(2011 - 2012)

 

Secondary Education

Sibsib National High School

(2015 - 2016)

 

 

PROFESSIONAL EXPERIENCE

IBEX GLOBAL

Customer Service Representative (Escalations Team) (Work-At-Home Setup)

(Jan 2024 - Apr 2024)

 

IQOR PHILIPPINES

Customer Service Representative (Voice) (Graveyard Shift)

(Aug 2022 - Jan 2023)

 

SILVERLIGHT RESEARCH EXPERT NETWORK

Recruitment Specialist

(October 2020 - July 2022)

 

 

SKILLS

  • Active Listening
  • Product Knowledge
  • Ability to Multitask
  • Effective Time Management
  • Data Entry and Documentation
  • Typing Speed and Accuracy
  • Adaptability
  • Problem-solving
  • Interpersonal skills

 

 

TOOLS I’VE USED

  • Salesforce
  • Canva
  • Gmail
  • G-Drive
  • G-Meets
  • G-Calendar
  • G-Sheets
  • Capcut
  • Herocare
  • LinkedIn: Sales Navigator
  • Enzo Dialer
  • Toku
  • Max Dialer

Service Calendar
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X This calendar shows your working hours available for booking by employers. When you create a promoted service, it is automatically open for booking at any available time. If your service price is non-negotiable, then someone can book that service without your confirmation. If the price is negotiable, you will have to approve each time the booking request. This calendar can be enabled or disabled at any time, but all the services that has been booked should be provided.

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