Profile Title
Virtual Assistant
In Iloilo, PhilippinesAbout Me
My objective as a Virtual Assistant is to provide quality and reliable service contributing to the success of individuals or professionals seeking Virtual Assistance, Administrative support, data entry, document handling, web research, calendar management, email handling and has knowledge of some different tools and social media platforms.
I am motivated and detail-oriented aspiring virtual assistant with a proactive attitude and has a commitment of providing high quality administrative and customer service support in a remote environment.
WORK EXPERIENCE
BRANCH MARKETING SALES| SOLID MOTORCYCLE DISTRIBUTORS INC.| 2013-2018
- Provide customers with product and service information Handling customers concern and inquiries
- Process documents after purchasing the product Do follow up to the customers when necessary and update them of new promos
- Enter Customers information in the system Answering phone calls and feedbacks
- Editing flyers for advertising Monthly Sales Reporting Inventory stocks and Ordering Monitor and update sales board
- Make sure to hit the monthly target
- Provide good quality of service to the customers Solving customers concern
- Internet Researching
BRANCH PERSONNEL |AUGUST 2019-2024 CEBUANA LHUILLIER PAWNSHOP, ROXAS CITY CAPIZ
- Provide Customers Service and information Enter Customers data in the system Process Remittance Payment
- Cashiering
- Monitor Security Protocol
- Submit Daily, Weekly and Monthly accurate report and on time
- Ensure all concerns in the branch is reported immediately
- Editing Marketing Collateral for Advertising Conduct outside the branch sales Distribute flyers for promo awareness Make sure no pending transaction of customers
- Make sure all cash release to the customers are exact
- Maintaining branch tools and equipments in good condition
- Monitor and Update Branch Collaterals Display
- Conduct Alarmtest Reporting
- Make sure all tools and equipments in the branch are functioning
TRAINING
FREELANCING AND VIRTUAL ASSISTANT TRAINING | COACH JOY JALONG AND LYNJOY CRUZ OF VIRTUALWORK.PH|AUGUST 2024
- Social Media Management Developed proficiency in Social Media management strategies including content
- creation, scheduling, engagement, and analytic assestment
- Lead Generation (Data Entry) Demonstrated expertise in accurate and efficient data entry techniques, ensuring the integrity and organization of information
- Graphic and Video Design using Canva Acquired skills in graphic and video design using canva including creating visually appealing content for various platforms and purposes
- Email Management
- Learned how to manage delegate access to other email, create labels, filters and how to respond to an email.
- Basic Search Engine Optimization knowledge on how to improve websites, help to increase visibility when people search
- Project Management
- Familiarization of tools for task organization Calendar Management
- Managing client calendar, book calendar meeting and book zoom meeting
- Google Workspace
- knowledged in Gmail, Google Drive, Docs, Sheets, Slides, and Forms
- Content Creation
- Mastered content writing and captions Facebook Page creation, scheduling of
- posts, admin access to facebook page, creating facebook ads
- Customizing website using WordPress Basic Idea about Branding and Copywriting
EXPERTISE SKILLS
- Graphic design
- Research, Data Collection and Data Entry
- Content Creation Email handling Video editing, Reels
- MS office (word, excel and powerpoint)
- Google Suite, Drive, Docs, Sheets Forms and Calendar Meeting Scheduling Customer Support
- Other administrative support Internet Researching Blogging and Wordpress Basic SEO
- Social Media Management
EDUCATION
HERCOR COLLEGE| BACHELOR OF SCIENCE IN
COMPUTER SCIENCE| Roxas City Capiz Philippines| 2009-2013
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