Focused professional with experience and proven knowledge about leadership, customer service, operations, and client management. Can perform administrative tasks,answering customers inquiry by engaging them across various communication channels, assist business by providing support virtually. 

Skills & Expertise

• Computer Proficiency.
• Client Management.
• Partner Management.
• Leadership.
• Program management.
• Project organization.
• Team management, planning, and coordination.
• Client/Partner Management over the Phone.
• Google Sheets.
• Data Processing.

Work Experience:

Rides officer Shuttle Technologies BD LTD

● Maintain good relationships with partners and if needed acquire new partners.

● Regular follow-up of the clients.

● Solve issues of the clients with immediate effect.

● Keep all the tracks of the issues and all client details in a Google sheet.

Time period-(February 2022 to April 2023).

Calling Expert Uber Bangladesh LTD

● Made calls to the partners and provided detailed information to convert potential partners.

● Pitching referral schemes to partners.

● Solve the client's issues and give them a proper solution.

● Everyday made a report of the whole team and sent it to the team lead.

Time period-(March 2021 to January 2022).

Partnership Operations Uber Bangladesh LTD

● Finding out potential resorts and making a list of those resorts.

● Made calls to them and convinced them to join the collaboration.

● Set up meetings for the lead with the resort's owner.

Time period-(January 2021 to February 2021).