Profile Title

General Virtual Assistant

In 6100 Negros Occidental, Philippines

About Me

 With a robust background spanning customer service, sales, and account management across diverse industries, I am confident in my ability to excel in this role and contribute to your team's success. Throughout my career, I have consistently demonstrated exceptional customer service skills while handling inquiries and providing technical support for a telco account. My experience as a travel reservation agent for prominent platforms such as Booking.com, Agoda, Expedia, and Rocketmiles has equipped me with unparalleled multitasking abilities and attention to detail, ensuring seamless booking experiences for customers.

 In my roles as a telesales marketer within the healthcare and insurance sectors, I developed a keen understanding of customer needs and preferences, facilitating successful sales conversions for health, home, and auto insurance products. Additionally, my tenure as an appointment setter and cold caller for various campaigns, including solar, real estate, and appliances, honed my ability to effectively engage prospects and schedule appointments, resulting in increased lead generation and conversion rates.

 Notably, my experience as a Customer Success Representative and Account Manager at Mentionlytics, an analytical company based in Greece, allowed me to leverage my logical thinking skills to analyze data effectively, identify trends, and provide strategic insights to clients. This experience strengthened my ability to build lasting relationships with clients and exceed sales targets consistently. I am particularly drawn to this opportunity because of the core values and the company's mission. With my diverse skill set and proven track record of delivering results, I am confident that I can make a meaningful contribution to your team. Thank you for considering my application. I am eager to discuss how my background, skills, and accomplishments align with your needs and objectives.

 

 

EXPERIENCE

Mentionlytics

Customer Success Representative/Account Manager

(December 28,2023-March 28,2024)

 

Jaron Hamilton

Appointment Setter/Cold Caller

(02-15-2023 -12/28/2023)

Real Estate

 

Sophi Dumaguete

(10/14/2019-12/10/2021)

Travel Reservation Agent

 

Qualfon Dumaguet

Customer Service Representative/Technical Support Agent

Telco Account

(06/16/2016 - 08/23/2019)

Service Calendar
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X This calendar shows your working hours available for booking by employers. When you create a promoted service, it is automatically open for booking at any available time. If your service price is non-negotiable, then someone can book that service without your confirmation. If the price is negotiable, you will have to approve each time the booking request. This calendar can be enabled or disabled at any time, but all the services that has been booked should be provided.

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