Hello, it is Mariami from Georgia, i am lloking for Managerial or executive position Remotely.

i have 12+ experience in Retail as manager  last 5+years in E-commerce .

Remote E-commerce Operations & Logistics Management | Digital Marketing & Online Revenue Growth | Cross-Border Trade & International Shipping | Supply Chain Optimization & Vendor Negotiation | E-commerce KPI Tracking & Performance Analytics | Budget Optimization & Cost Reduction | Customer Experience & Retention Strategies | Team Leadership in Remote Environments

PROFESSIONAL EXPERIENCE

Operations Manager (On-site)
Hualing Digital Trade Co. (E-commerce & Logistics Industry) | Tbilisi, Georgia | 2024 – 2025

• Partnered with the CEO to define long-term e-commerce growth strategies, resulting in improved operational efficiency.

• Built and implemented scalable logistics processes, reducing order fulfillment time by 30%.

• Negotiated contracts with vendors, securing 10% lower shipping rates for international deliveries.

• Led a team of 10+ across logistics, customer service, and marketing to enhance online operations.

• Managed a budget of $500K+ annually, ensuring cost efficiency while maintaining service quality.

E-Commerce Manager (On-site)
Georgian Cargo (Logistics & E-commerce Industry) | Tbilisi, Georgia | 2024 – 2024

• Increased international shipment sales by implementing data-driven campaigns and digital strategies, expanding global reach.

• Managed and optimized social media channels, boosting brand visibility, audience engagement, and conversion rates.

• Optimized marketing budgets, identifying cost-saving opportunities while maximizing ROI on digital campaigns.

• Analyzed website performance metrics (bounce rate, cart abandonment) and implemented strategic solutions to enhance user experience, leading to increased sales.

E-Commerce Executive (Hybrid)
LC Waikiki (Fashion & Retail Industry) | Tbilisi, Georgia | 2021 – 2024

• Developed and executed digital campaigns, increasing online sales through targeted strategies.

• Analyzed e-commerce performance metrics and competitor trends, implementing optimizations that boosted conversion rates.

• Managed product listings and stock coordination, reducing stockouts and improving fulfillment efficiency.

• Oversaw invoices, profit/loss tracking, and digital ad spend, ensuring 100% financial accuracy and cost-effective investments.

• Enhanced customer experience by streamlining logistics and support, increasing satisfaction ratings.

E-commerce KPIs Achieved:

• Quantity of sold units: ↑110%

• Quantity of sales: ↑105%

• Delivery time efficiency: ↑103%

• Cancellation rate reduction: ↑107%

Commercial Manager (Hybrid) | 2018 – 2021

• Managed product assortments, sales, and visual merchandising, optimizing stock operations to reduce stockouts.

• Oversaw product lifecycle management, ensuring alignment with market trends and improving sell-through rates.

• Achieved and exceeded sales targets through strategic planning and execution of promotional campaigns.

• Enhanced customer experience with effective visual merchandising, increasing online engagement.

• Prepared sales reports and conducted market analyses, leading to data-driven decisions that boosted revenue.

Department Manager (On-site) | 2015 – 2018

• Supervised operations across three departments, ensuring seamless inventory management.

• Trained and mentored 40+ employees, improving customer satisfaction and efficiency.

Sales Assistant (On-site) | 2013 – 2015

• Assisted in daily store operations, handling 200+ customer transactions per day.

• Recommended products based on customer needs, increasing upselling success by 20%.

EDUCATION

Bachelor of Business Administration
Georgia Technical University | 2009 – 2014

CERTIFICATIONS AND TRAININGS

• LC Waikiki Academy Programs

• Team Coaching & Leadership Training

• Buying & Operational Excellence Program

• Mid-Level Manager Promotion Program

TECHNICAL SKILLS & TOOLS

E-commerce & Analytics Tools: WMS Systems: Retail, Goal, Iwes
Back Office Operations: Ecommerce Management
ERP & Analytics: Axapta, Google Analytics
Marketing & Customer Engagement: Hotjar (Website Visitor Tracking), Insider & Emarsys (SAP) (Marketing Automation), Google Ads & Meta Business Suite (Digital Advertising)
Project & Remote Team Management: Slack, Microsoft Planner, Zoom, Google Meet

LANGUAGES

• Georgian: Native

• English: Fluent (B2)

• Russian: Proficient (C1), Conversational (B1)