Willing to take on any task to support the team and help the business succeed. Strong problem-solving and communication abilities. Staying on top of demands in fast-paced environments by effectively using slow periods. Maintaining organized, clean, and safe work areas with diligent attention to important details. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals.

WORK HISTORY

EPOS-020 – Call Center Sales Representative
Tbilisi, Georgia – 09/2023 - 06/2024

• Conducted market research to identify customer needs and preferences, resulting in improved customer experience and satisfaction
• Developed and managed partnerships with vendors and suppliers, resulting in improved customer service and cost savings

Majorel – Call Center Representative
Tbilisi, Georgia – 02/2022 - 08/2022

• Created and maintained relationships with internal and external stakeholders
• Coordinated with cross-functional teams to ensure brand consistency across all channels

SKILLS

• Time Management
• Problem Solving
• Creativity
• Communication
• Teamwork
• Adobe Creative Suite
• HTML & CSS
• Design Thinking
• Wireframing and Prototyping
• User Research
• Figma
• Social Media Copywriting
• Editing Skills

LANGUAGES

• German: C1 – Advanced
• English: B2 – Upper Intermediate
• Spanish: A1 – Beginner

EDUCATION

TSU
Tbilisi – 02/2024
Law

University of Trier
Trier, Germany – 07/2023
Law (As an exchange student studying law for one semester with Erasmus Scholarship)

Academy of Digital Industry – 04/2022
UX/UI

HubSpot Academy
Content Marketing (Completed a digital course. Gained knowledge in storytelling, copywriting, and making content strategy.)

Academy of Digital Industry
Social Media Marketing