Experienced Business Development Manager  in driving growth and expanding market presence in Outsourcing Comapny. Proven track record in identifying new business opportunities, building strong client relationships, and closing deals. Skilled in market analysis, strategic planning, and sales negotiation. Excellent communicator with a knack for networking and collaboration. Proficient in CRM tools and data analysis to inform decision-making.

EDUCATION

Bachelor’s Degree in Science Southwestern University

EXPERIENCE

CUSTOMER SERVICE & SALES REPRESENTATIVE

GetCallers

(2019-2022)

• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Achieved sales targets by effectively promoting products and services to customers
• Built strong relationships with clients, leading to increased customer loyalty and repeat business.
• Collaborated with team members to enhance customer satisfaction and streamline processes.
• Utilized CRM software to track customer interactions and sales performance.

VIRTUAL ASSISTANT

Click N Talk

(2022-2023)

• Managed daily administrative tasks, including scheduling, email correspondence, and data entry.
• Assisted in social media management, creating content and engaging with followers to boost brand presence.
• Conducted research and prepared reports to support business development initiatives.
• Streamlined processes to improve efficiency and productivity for clients.
• Maintained organized files and documentation to ensure easy access to important information.

BUSINESS MANAGER

PLEXUS

(2024)

• Identified and pursued new business opportunities to drive revenue growth.
• Built and maintained strong client relationships through effective communication and follow-up.
• Developed strategic plans to expand market presence and enhance brand visibility.
• Analyzed market trends to inform business strategies and product development.
• Collaborated with cross-functional teams to ensure successful project execution.