Profile Title

Virtual Assistant

In Cebu, Philippines

About Me

Have you been looking for a personal virtual assistant? 

Why should you select me as a personal virtual assistant? 

I am an experienced virtual assistant meticulous professional with extensive experience in handling customer services and administrative work from a remote location. Effectively able to meet set deadlines and process information through well-honed research skills. Well-versed in providing quality administrative and customer service support through effectively handling remote office procedures and calls.

My objective as a freelancer is to provide quality and reliable service contributing to the success of individuals or professionals seeking Virtual Assistance, Admin Support, Data Entry, Document Handling, Web Research, Calendar Management, Email Handling, and other general admin tasks. 

I've been building my transferable skills by completing courses and have developed the skills necessary to deliver high-quality work. My capabilities are not limited as I strive to continue learning and go beyond my comfort zone. My positivity, drive, and eagerness to explore make me the best at what I do.

Here are the following services I can offer to you and your business:

-Administrative Support
-File and document organization
-Email monitoring and organizing
-Sales support
-Customer Support
-Travel arrangements
-Writing and maintaining records
-Social Media Management -- (creating, posting content to social media platforms, post scheduling using Later, Buffer or CoSchedule social media scheduling tools)
-Content Creation
-Calendar and Schedule Management using Google Calendar, and Calendl
-Data Collection, and Data Entry
-Social media community engagement
-Product Research, and Web Research
-Creating social media graphics, brochures, flyers, and banners using Canva, PicMonkey, and more.
-Meeting Presentation Creator
-Basic Search Engine Optimization Knowledge (SEO)
- Website Management (Creating, Scheduling Posts)
- Advance Knowledged in MS Office (Word, Excel, PowerPoint, Outlook)
-  Advance -Knowledged in Google Suites: (Google Drive, Docs, Sheets, Forms, Mail, Calendar, Slides)
-  Advance Knowledge in Task Management Tool 
-  Creating fillable forms using Adobe Acrobat, and other tools
-  Managing electronic contracts using DocuSign, and Eversign
 -  Document conversions (PDF, Word, Excel, Text)
- Basic HTML knowledge
-  Project Management
-  Communication with clients via telephone, email, messenger systems, social media platforms
- Data entry - gathering data from a website and entering it into a spreadsheet
-  Other administrative support.

 

 

WORK EXPERIENCE

CUSTOMER SERVICE REPRESENTATIVE

Optum, UnitedHealth Group

(2022-2024)

  • Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements
  • Verified patient insurance coverage and benefits for medical claims.
  • Responded to inquiries from healthcare providers regarding prior authorization requests.

 

SALES REPRESENTATIVE

Sellpro Solutions

(2021-2022)

  • Completed daily cold calling and outreach to build sales pipeline.
  • Achieved daily call quotas by diligently managing time and prioritizing tasks for maximum efficiency.
  • Offer upgrade of service

 

Startpoint Solutions

(2020-2021)

  • Answered customer questions about products and promoted key items.
  • Exceeded sales targets through effective planning and goal setting.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.

 

 

EDUCATION HISTORY

Tertiary

Cebu Technological University

Bachelor of Special Needs Education

(2020-2021)

 

Secondary

Luray II National HighSchool

(2013-2020)


I am highly skilled, enthusiastic, self-motivated. I believe in hard work and honesty. I am always in making a long-term professional relationship with my clients to ensure that every project becomes successful.

So, if you hire me, I can assure you that you will not regret your decision. 

Service Calendar
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X This calendar shows your working hours available for booking by employers. When you create a promoted service, it is automatically open for booking at any available time. If your service price is non-negotiable, then someone can book that service without your confirmation. If the price is negotiable, you will have to approve each time the booking request. This calendar can be enabled or disabled at any time, but all the services that has been booked should be provided.

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