Profile Title

(IT) Specialist

In Bukidnon, Philippines

About Me

As an Information Technology (IT) Specialist with over 8 years of experience, I have developed a comprehensive understanding of the field, excelling in managing diverse tasks regularly. My creative problem-solving skills and dependability enable me to consistently deliver high-quality work under time constraints. I prioritize tasks, organize time effectively, and ensure projects are completed on schedule and within budget.

 

In addition to my IT expertise, I am also a skilled Graphic Designer proficient in using Canva, Adobe Photoshop, Microsoft Office and possessing a foundational knowledge of Adobe Illustrator. My experience extends to Drone Operation, Photography, Video Editing, and Audio Editing, allowing me to handle a broad range of multimedia tasks.

 

My flexibility and adaptability allow me to embrace new challenges and continuously learn. With strong intra- and interpersonal skills, I am an effective team player, capable of collaborating and communicating well with colleagues, stakeholders, and clients. Committed to delivering exceptional results, I strive to exceed expectations consistently.

 

Furthermore, I have been an on-call room attendant and service crew member at Dahilayan Forest Park Inc. since 2019, showcasing over 4 years of versatility and dedication to service excellence. My diverse skill set and unwavering commitment to quality make me a valuable asset in any professional environment.

 

SKILLS

  • Troubleshooting and repair of computer systems, networks, and office devices.
  • Network performance maintenance and IT support.
  • Data encoding and management.
  • Graphic design and illustration creation.
  • Photography and videography for documentation.
  • Visual display organization and digital content editing.
  • High customer satisfaction in service roles.
  • Effective communication with guests and colleagues.
  • Adherence to health, safety, and cleanliness standards.
  • Data entry and file management.
  • Assisting in property appraisal and assessment.
  • Supply management and inventory control.
  • Detailed cleaning and sanitization of guest rooms and bathrooms.
  • Efficiently replenishing supplies and amenities.
  • Effective communication with guests and staff.
  • Prompt maintenance reporting and issue resolution.
  • Adherence to safety and cleanliness protocols.
  • Efficient customer assistance and order taking.
  • Food and beverage preparation and service.
  • Maintaining cleanliness in dining and service areas.
  • Team support during peak hours.
  • Stock replenishment and compliance with health and safety guidelines.

 

WORK EXPERIENCE

IT TECHNICIAN, COMMUNICATIONS, AND SUPPORT Feb 2017 -

Present Local Government Unit of Valencia City, Bukidnon, Philippines (City Mayor’s Office)

  • Troubleshoot and repair computer systems, networks, printing and scanning devices, and other office devices, achieving a 98% success rate.
  • Input necessary data in computer systems, encoding over 50-100 office files annually.
  • Part of the main IT help desk support, assisting an average of 50 users per week.
  • Concurrently serves as the Office’s GRAPHIC DESIGNER, creating over 100 graphic designs and illustrations annually.
  • Concurrently serves as the Office’s PHOTOGRAPHER and VIDEOGRAPHER, documenting over 20-50 civic and social activities per year.
  • Establishes and maintains network performance, ensuring 99.9% uptime.
  • Analyze, test, troubleshoot, and evaluate existing network systems (LAN, WAN, etc.).
  • Perform network maintenance to ensure networks operate correctly with minimal interruption.

 

ROOM ATTENDANT  -    Jan 2019 – Jul 2024                                                                                    

During Weekends and Holidays

Dahilayan Forest Park, Incorporated/ Fogtrail Inc Brgy. Dahilayan, Manolo Fortich Bukidnon, Philippines

  • Clean and sanitize 20+ guest rooms and bathrooms per shift; change linens and make beds.
  • Replenish towels, toiletries, and other amenities for 100% guest satisfaction.
  • Respond promptly to guest needs, achieving a 95% positive feedback rate.
  • Report damages or maintenance issues, ensuring a 24-hour resolution timeframe.
  • Follow safety protocols and maintain cleanliness standards, passing all health inspections.
  • Manage housekeeping supplies and request replenishments, maintaining 100% stock availability.
  • Coordinate with the front desk and other departments.
  • Assist with laundry and perform other assigned tasks as needed.

 

SERVICE CREW -      Jan 2019 – Jul 2024                                                                                      

During Weekends and Holidays

Dahilayan Forest Park, Incorporated/ Fogtrail Inc Brgy. Dahilayan, Manolo Fortich Bukidnon, Philippines

  • Greet and assist 20-50+ customers per shift, ensuring high customer satisfaction.
  • Prepare and serve food and beverages according to company standards.
  • Maintain cleanliness of the dining and service areas, ensuring a 98% cleanliness rating.
  • Replenish supplies and stock items as needed.
  • Assist colleagues during peak hours and support other departments as required.
  • Follow health, safety, and sanitation guidelines, achieving 100% compliance.

 

IT TECHNICIAN AND SUPPORT | DATA ENCODER-     Dec 2016 - Feb 2017                                   

Local Government Unit of Valencia City, Bukidnon, Philippines (City Assessor’s Office)

  • Assisted in appraising and assessing real properties for local taxation.
  • Troubleshoot and repair computer systems, networks, printing and scanning devices.
  • Input necessary data in computer systems, encoding over 100-500 office files monthly.

 

GRAPHIC DESIGNER -    Jul 2016 - Dec 2016                                                                                    

Local Government Unit of Valencia City, Bukidnon, Philippines (City Tourism Office)

  • Created and designed various illustrations, producing over 50 unique designs.
  • Applied designs across various mediums for yearly city civic and social activities and programs.
  • Assisted in organizing and setting up visual displays for events.
  • Edited and finalized digital content for publication and distribution.

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