Profile Title

Customer Service Representative

In Romblon, Philippines

About Me

•Strong Customer Service Background Can adapt to continues change in schedule without affecting 
attendance and adherence Deliver quality work with less supervision. 
• Detailed oriented. 
• Ability to use details on certain scenarios and formulate accurate resolution. 
•  Excellent in decision making.  
• Exposed in tasks that requires skills in decision-making to deliver excellent quality of work. 
•  Has experience on delivering daily, weekly and MTD report to supporting group to provide assistance 
on achieving success.  
• Proficient in Microsoft Tool. Has knowledge of basic operating system 

 

 

Skills and Responsibility

  • Strong Customer Service Background Can adapt to continues change in schedule without affecting attendance and adherence Deliver quality work with less supervision.
  • Detailed oriented.
  • Ability to use details on certain scenarios and formulate accurate resolution.
  • Excellent in decision making.
  • Exposed in tasks that requires skills in decision-making to deliver excellent quality of work.
  • Has experience on delivering daily, weekly and MTD report to supporting group to provide assistance on achieving success.
  • Proficient in Microsoft Tool. Has knowledge of basic operating system (2000, NT, XP, Vista & 7

 

 

 

Education

Colegio De Dagupan

Bachelor of Science in Computer Science

(March 2010-June 2012)

 

Urbiztondo Catholic School

(2006-2010)

 

 

Work Experience

Millennium1 Solutions now NTT DATA

Quality Analyst

(December 2023-Present)

 

Tier 2

(June 2020-December 2023)

 

CSR - CSA

(September 2018- June 2020)

 

Alorica Philippines

Customer Service Representative- Amazon Canada

(May 2017-July 2018)

 

 

Customer Service Representative

Foxtel Telco Account

(May 2016-March 2017)

Service Calendar
?
X This calendar shows your working hours available for booking by employers. When you create a promoted service, it is automatically open for booking at any available time. If your service price is non-negotiable, then someone can book that service without your confirmation. If the price is negotiable, you will have to approve each time the booking request. This calendar can be enabled or disabled at any time, but all the services that has been booked should be provided.

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