Customer Service and Sales Representative with experience in customer support, sales, and lead generation. Strong communication, problem-solving, and relationship-building skills. Quick to learn, adaptable, and committed to delivering excellent customer service and achieving sales goals.

PROFESSIONAL SUMMARY

• Social Media Management
• Facebook & Instagram Marketing
• Customer Service Support
• Sales and Lead Generation
• Data Entry and Administrative Support
• Microsoft Word and Microsoft Excel
• Communication Skills
• Team Collaboration
• Inventory Monitoring
• Time Management

WORK EXPERIENCE

Marketing Associate

Royale Business Club
2011

Responsibilities:

• Promoted products and services through Facebook and Instagram marketing.
• Assisted customers by responding to inquiries and providing product information.
• Managed personal sales and maintained positive client relationships.
• Conducted training and orientation for new members.
• Performed administrative tasks including inventory monitoring and record keeping.
• Coordinated with clients through online and face-to-face communication.
• Helped increase customer engagement through social media promotions.

Financial Advisor Associate

Manulife
2024

Responsibilities:

• Helped clients achieve their dreams by providing needs-based financial advice and appropriate financial solutions.
• Assisted clients in understanding insurance and financial planning options.
• Maintained strong client relationships through effective communication and support.

Real Estate Associate

Responsibilities:

• Assisted clients in securing a comfortable future home based on their needs and preferences.
• Provided client support and coordinated property-related inquiries.
• Helped promote real estate opportunities through communication and marketing efforts.

EDUCATION

IBA College of Mindanao
Bachelor of Public Administration
2024