Profile Title
Marketing Specialist
In 9000 Misamis Oriental, PhilippinesAbout Me
Can do admin works, customer service representative, digital marketing and a lot more.
Jan 2020-Present
Tagum Cooperative, Bayugan City
Marketing Officer I
- is responsible in looking for prospective members/clients, set schedules and conduct pre-membership orientation.
- Promoting the savings and credit programs of the cooperative, who are potential to put up savings and qualified to avail loan.
- Send communication letters to different government and private offices, follow-up application forms and ensure to provide effective marketing campaign.
Mar 2016- Jan 2020
Ingram Micro, Philippines- Makoti City
Support Representative II
- Acts as the Subject Matter Expert in Order Management- Pre-sales and Post-sales Inquiry.
- Acts as the liaison to proactively manage and prioritize the day to day orders.
- Identify/ investigate, escalate priorities/ queries and issues and resolve them in a prompt and professional manner.
- Suggest possible process flow in a timely and relevant manner. Update inside and outside customer status of order, ET A, SKU's, availability of orders, track and trace delivery, cancellation of orders and to provide optimum customer service.
- Specialize in Order Entry, Retails and EDI orders.
Feb 2015-Mar 2016
Skykes Asia, Philippines- Mandaluyong City
Customer Service Representative
- Handles sale calls (outbound/Inbound) & upselling products: delivering its features and benefits and even handle objections. Handles and resolves customers' complaints about products and services. Also handles billing disputes.
- Monitor real time queues and identify high risk transactions within the business portfolio.
- Acts as the liaison to proactively manage and prioritize the annual renewals of Small and Medium business Enterprise.
KEY SKILLS
- Excellent Customer Service
- Canva Savy
- Knowledge in Salesforce
- Microsoft Word and Excel File
Service Calendar
?
X
This calendar shows your working hours available for booking by employers. When you create a promoted service,
it is automatically open for booking at any available time. If your service price is non-negotiable, then someone can book that service without your confirmation. If the price is negotiable, you will have to approve each time the booking request.
This calendar can be enabled or disabled at any time, but all the services that has been booked should be provided.
X
This calendar shows your working hours available for booking by employers. When you create a promoted service,
it is automatically open for booking at any available time. If your service price is non-negotiable, then someone can book that service without your confirmation. If the price is negotiable, you will have to approve each time the booking request.
This calendar can be enabled or disabled at any time, but all the services that has been booked should be provided.


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