Profile Title
I am a Virtual Customer Sevice Representative
About Me
I have an experience in Customer Service setting and Cold Calling Outbound leads for services such as loans, and insurances.
WORK EXPERIENCE
Customer Service Representative - Billing, Sales & Technical Support
VXI Global Holdings
July 2022 - Jan 2023
- I worked as a Customer Service Representative under AT&T account, supporting billing, sales, and basic technical troubleshooting.
- I assisted customers with billing inquiries, processed payments, recommended service packages, and resolved minor technical issues.
Customer Service Representative - Billing & Order Processing
Awesome Cx
July 2023 - Jan 2024
- I worked primarily under Techstyle Os account in order processing, order status inquiries, and billing support.
- I assisted customers with placing orders, tracking shipments, resolving billing questions, and ensuring accurate and timely processing.
ADV Financials Cold Caller Agent
September 2025 - December 2025
- Detail-oriented Cold Caller and Lead Generation Specialist experienced in outbound prospecting, lead qualification, and appointment setting.
- Strong in building rapport, handling objections, and maintaining accurate CRM records.
- Consistently delivers quality leads while meeting performance metrics in fast-paced sales environments.
SKILLS
- Target-Driven & KPI-Focused
- Time Management & Productivity
- Resilience & Consistency
- Ability to Handle Rejection
- Attention to Detail
EDUCATION
Bachelor of Science in Biology
Davao Doctors College
2022-2026
- Graduated in June 2026 with Latin Honors (Cum Laude), achieving a General Weighted Average (GWA) of 1.9.
- Consistently recognized as an honor student throughout college, demonstrating strong academic performance, dedication, and discipline.
Science, Technology, Engineeing, Mathematics (STEM) Strand
Brokenshire College Toril
2019-2021
- Maintained strong academic performance throughout my studies, consistently earning Honor Roll recognition for excellence in coursework, discipline, and commitment to learning.
LANGUAGE
- English
- Tagalog
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Involved Categories
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Attachments
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