Profile Title
Technical Support / Customer Service Representative
In 1100 Metro Manila, PhilippinesAbout Me
Hard-working and self-motivated with 4+ years experience in customer service, a dedicated and adaptable professional with a proven track record in technical support and customer service roles.
Expertise Skill
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Customer Service
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Technical Support
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Remote IT
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Data Entry
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Cold Calling
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Email Management
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Technical Helpdesk
Education
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2005 - 2008
Associate in Computer Technology
Cebu Institute of Technology University
Work Experience
2024
Customer Support
HelloTech Inc.
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Handles incoming calls from clients who require appointments for technical and installation tasks, including TV mounting, CCTV camera installation and setup, audio device setup and configuration, computer troubleshooting and updates, cable management and installation, furniture assembly, and handyman work, reach out to me.
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Performs outbound calling to customers with repair request tickets, establishes remote support, and dispatches an onsite technician if needed.
2014 - 2015
Cold Caller
Excecutive Boutique PH Inc.
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Perform outbound calls to different clients in the legal law field, such as lawyers, asking them to claim their profile on the online legal directory.
2013 - 2014
Technical Support Representative
Alorica Philippines Inc.
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Handles incoming calls from clients that need technical support for their internet and cable subions, dispatching an onsite technician when needed.
2014 - 2015
Technical Support Associate
Executive Boutique PH Inc.
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Handle incoming calls from clients with computer issues, especially those related to desktops or laptops, and perform tasks such as virus scans and tune-ups.
2008-2009
Software and Hardware Troubleshooting
Cebu Institute of Technology University
Service Calendar
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X
This calendar shows your working hours available for booking by employers. When you create a promoted service,
it is automatically open for booking at any available time. If your service price is non-negotiable, then someone can book that service without your confirmation. If the price is negotiable, you will have to approve each time the booking request.
This calendar can be enabled or disabled at any time, but all the services that has been booked should be provided.
Involved Categories
Attachments
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Resume
Current Work
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Work History And Reviews
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Other Experiences
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Technical Support Representative
Handles incoming calls from clients that need technical support for their internet and cable subscriptions, dispatching an onsite technician when needed.
-
Cold Caller
Perform outbound calls to different clients in the legal law field, such as lawyers, asking them to claim their profile on the online legal directory
-
Technical Support Associate
Handle incoming calls from clients with computer issues, especially those related to desktops or laptops, and perform tasks such as virus scans and tune-ups.
-
Customer Support
Handles incoming calls from clients who require appointments for technical and installation tasks, including TV mounting, CCTV camera installation and setup, audio device setup and configuration, computer troubleshooting and updates, cable management and installation, furniture assembly, and handyman work, reach out to me
-
Technical Helpdesk
Performs outbound calling to customers with repair request tickets, establishes remote support, and dispatches an onsite technician if needed.
-
Technical Support Representative
Handles incoming calls from clients that need technical support for their internet and cable subscriptions, dispatching an onsite technician when needed.
-
Cold Caller
Perform outbound calls to different clients in the legal law field, such as lawyers, asking them to claim their profile on the online legal directory
-
Technical Support Associate
Handle incoming calls from clients with computer issues, especially those related to desktops or laptops, and perform tasks such as virus scans and tune-ups.
-
Customer Support
Handles incoming calls from clients who require appointments for technical and installation tasks, including TV mounting, CCTV camera installation and setup, audio device setup and configuration, computer troubleshooting and updates, cable management and installation, furniture assembly, and handyman work, reach out to me
-
Technical Helpdesk
Performs outbound calling to customers with repair request tickets, establishes remote support, and dispatches an onsite technician if needed.
-
Technical Helpdesk
Performs outbound calling to customers with repair request tickets, establishes remote support, and dispatches an onsite technician if needed.
-
Customer Support
Handles incoming calls from clients who require appointments for technical and installation tasks, including TV mounting, CCTV camera installation and setup, audio device setup and configuration, computer troubleshooting and updates, cable management and installation, furniture assembly, and handyman work, reach out to me
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