Profile Title

IT Consultant | Network and System Administrator

In BC, Canada

About Me

Seeking a full-time position that offers professional challenges, allowing me to utilize my interpersonal skills, excellent time management, and problem-solving abilities. With a robust background in Systems Architecture Analysis and a proven track record in customer service, I have significantly enhanced network performance and user satisfaction at ITD College and KFZO. Leveraging my expertise in disaster recovery, multi-vendor switches and routers, various operating systems, and storage solutions. I have ensured operational excellence and resilience, driven technological advancements, and achieved critical business objectives.

 

 

WORK HISTORY

(April 2021 to Current)

IT Consultant | Network and System Administrator

ITD Canada College – Vancouver, Canada

  • Created service level agreement for IT operational functions and help desk operations.
  • Discussed project progress with stakeholders, SMS web application, collected feedback on various stages and directly addressed concerns.
  • Met architecture compatibility and guidelines through effective troubleshooting
  • Inspected equipment, assessed functionality, and optimized controls.
  • Maintained Wired and Wireless network, hardware, and software more over monitored network to support network availability to end users.
  • Managed computer Mac OS and Windows operation scheduling, backup on cloud storage, and retrieval functions.
  • Collaborated with users to determine areas of technology in need of improved usability.
  • Provisioned new software/hardware for use, following established security policies by using Windows Active Directory, GPO’s, WDS, DFS service
  • Sonic wall security system Firewall configuration and define remote users VPN access and security.
  • Identified and immediately resolved issues with network devices.
  • Maintained Virtualization technology like VMware ESXi, Microsoft Hyper-V
  • Deliver a broad range of network support, including for network switches, routers, firewalls, wireless networks, VPNs, SD-WAN, cloud connectivity, NAC, and WAN circuits

 

(June 2010- Mar 2021)

Senior Network and System Engineer

Kish Free Zone Organization (KFZO) – Kish Island, Iran

  • Performed day-to-day LAN and WAN administration, maintenance, and support.
  • Maintained network device L2/L3 protocol VLAN management, VTP, Port Security, Ether-Channel, and high availability to end users Rapid-PVST, FHRP and various routing protocol like OSPF, EIGRP, BGP
  • Monitored system performance and responded to alerts. (PRTG, Zabbix, Nagios)
  • Identified and immediately resolved issues with network devices. (SNMP and syslog service)
  • Managed computer operation scheduling, backup, storage, and retrieval functions. (WDS, Roaming Profiles, WSUS Service, VEEAM Backup).
  • Assisted IT staff on troubleshooting issues and closing calls.
  • Cisco security system Firewall and Fortinet Firewall configuration: IPSEC VPN, IPS/IDS, threat management, policy audit and configuration, MFA integration and service migration.
  • Managed and maintained virtualization technologies, including VMware ESXi and Hyper-V, to optimize resource utilization and improve system reliability
  • Implemented and managed storage technologies, including Fiber Channel (FC) and iSCSI, to enhance data accessibility and reliability.
  • Managed and maintained on promise cloud with Linux appliance

 

(Aug 2007-May 2010)

Senior Network Engineer

Information & Communication Development Company – Kish Island, Iran

  • Established and monitored key performance metrics to verify consistent compliance with important networking standards.
  • Recommended network security standards and upgrades to management.
  • Managed purchasing and installation of networking equipment such as core routers and switches
  • Backed up support desk team to manage user problems and technical concerns.
  •  Installed and configured network security solutions such as VPNs, Firewalls and intrusion detections and mitigation tools.
  • Troubleshot complex multi-vendor network service provider issues.
  • Created VPN infrastructure and allowed for secure remote connections.

 

(Apr 2007- Aug 2007)

System and Database administrator

Telecommunication Kish Company (TKC) – Kish Island, Iran

  • Designed and implemented scalable applications for data extraction and analysis.
  • Built MS SQL Server databases and table structures for web applications.

 

(May 2005 to April 2007)

Senior Network and Database administrator

Kish Hyper Market – Kish Island, Iran

  • Managed computer operation scheduling, backup, storage and retrieval functions.
  • Backed up company data to distributed storage centers to avoid massive data loss.
  •  Built databases and table structures for web applications.

 

(Aug 2002 to May 2005)

Wireless Network Engineer

Kish Web Company, Internet Service Provider – Kish Island, Iran

  • Analyzed existing network and application architectures, presenting findings on possible enhancements and improvements to senior decision-makers.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Helped clients with wireless internet services, ensuring elevated levels of satisfaction and loyalty
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Managed backup and disaster recovery through strict data control and retention policies, personally managing recovery tasks when issues arose.
  • Configured and maintained web servers with 1500 end users.

 

 

EDUCATION

(Jan 2014)

Master of Science: Computer Software Engineering

Azad University of Kish - Kish Island, Iran

 

(Aug 1998)

Bachelor of Science: Computer Hardware Engineering

Azad University of Arak - Arak, Iran

 

 

SKILLS

  • Systems Architecture Analysis
  • Information Technology Infrastructure
  • Network Administration
  • Virtualization Technologies
  •  Wide Area Networking
  •  Disaster Recovery Planning
  •  Systems installation and configuration
  •  Database administration
  • Maintain wide range of Server OS (Linux, Windows)
  • Communication
  •  Problem-Solving
  • Time Management
  •  Customer Service
  •  Critical Thinking
  •  Teamwork
  •  Security solutions

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