Profile Title
Administrative Support and Customer Support
About Me
I am a proactive and highly dedicated professional Virtual Assistant with a passion for delivering exceptional support and ensuring client satisfaction. My work is guided by a strong sense of responsibility and the goal of providing value to every project I am entrusted with. I understand the importance of time management, organization, and clear communication, and I make it a priority to embody those qualities in everything I do.
Whether it's managing administrative tasks, scheduling appointments, handling customer inquiries, or any other responsibilities, I always see to it that I deliver the best support I can give. What sets me apart is my ability to anticipate needs, solve problems efficiently, and adapt to different client requirements with ease. I take the initiative to identify opportunities for improvement and suggest solutions that enhance workflows and productivity.
My commitment to excellence motivates me to go above and beyond to ensure that my clients achieve their goals and can focus on what matters most to them. Being proactive isn’t just about responding quickly—it's about staying ahead of the curve and taking steps to provide seamless support. With a professional approach, attention to detail, and a genuine desire to help, I make sure that every task I undertake is completed to the highest standard.
Education
SANDIGAN COLLEGE INC. May 2026
(Graduate School)
Master of Arts in Education
Major in School Administration and Supervision
JOSE RIZAL MEMORIAL STATE UNIVERSITY
Bachelor of Secondary Major in English June 07, 2024
Field Study and Internship completed in a public school
KABASALAN SCIENCE AND TECHNOLOGY HIGH SCHOOL
STEM STRAND (WITH HONORS) May 2020
Experience
DOLE SPES BABY 2021-2023
Clerk - Mayor’s Office
- Assisted and addressed inquiries from visitors at the Mayor’s office
- Handled administrative tasks such as organizing documents and preparing reports
- Participated in fieldwork for a house-to-house census, conducting interviews and collecting important demographic information
ONLINE ESL TEACHER
ESL Teacher 2024
- Teach English to young learners (around 10 years old) in a one-on-one online setting.
- Create engaging lesson plans and interactive activities tailored to individual learning levels.
- Hold a TEFL Certificate with one year of ESL teaching experience
FREELANCE DATA ENTRY&VIRTUAL ASSISTANT
Remote | 2022 – Present
- Provide administrative support to clients including calendar management, email handling, and online research
- Assist with lead generation by sourcing and verifying contact information of potential clients through LinkedIn, directories, and targeted outreach
- Manage social media scheduling, create basic graphics in Canva, and support content preparation
- Update CRMs, maintain spreadsheets, and track leads and follow-ups accurately
- Deliver high-quality work with confidentiality, attention to detail, and timely communication
- Customer Service Support in Real State
- Acord Forms Creation
- Invoice Creation
SOCIAL MEDIA MANAGER
Remote |2022 - Present
- Manage daily social media operations including content scheduling, comment moderation, and direct message responses to maintain active audience engagement
- Respond professionally to comments and inquiries, supporting community growth and trust-building
- Administer and moderate online groups by approving members, monitoring posts, and enforcing community guidelines
- Support marketing and sales efforts by engaging prospects through comments, groups, and direct messages, helping nurture leads and drive conversions
- Assist with promotional campaigns by coordinating posts, tracking engagement, and identifying audience trends
- Create and manage visual content using Canva and AI-based image generation tools to support marketing objectives
- Maintain consistency in brand voice while ensuring timely and respectful communication with audiences
COLD CALLER – RingCentral Campaign
Remote | 6 months
- Conducted outbound sales calls to promote business phone systems using RingCentral VoIP
- Qualified leads through structured cold calling and persuasive communication techniques
- Gathered contact details and recorded all lead data in CRM systems for follow-up
- Collaborated with the sales team to optimize targeting strategies and improve conversion rates
Skills&Interests
- Lead Generation&CRM Management – Proficient in LinkedIn search, data scraping, and CRM tools (e.g., HubSpot, GoHighLevel)
- Cold Calling&Client Outreach – Strong communication skills with experience in outbound sales and follow-ups
- Administrative&Virtual Support – Calendar/email management, travel coordination, file organization, and SOP documentation, Ezlynx, Acord Form
- Tech-Savvy&Fast Learner – Comfortable with tools like Google Workspace, Microsoft Office, Canva, Notion, and Slack
- Detail-Oriented&Reliable – Excellent attention to detail, time management, and task prioritization
- Team Player with Initiative – Takes ownership of tasks, communicates clearly, and adapts quickly in fast-paced environments
- Fluent in English – Strong verbal and written communication skills, suitable for client-facing roles
Service Calendar
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This calendar shows your working hours available for booking by employers. When you create a promoted service,
it is automatically open for booking at any available time. If your service price is non-negotiable, then someone can book that service without your confirmation. If the price is negotiable, you will have to approve each time the booking request.
This calendar can be enabled or disabled at any time, but all the services that has been booked should be provided.
Involved Categories
Rooms
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Attachments
Current Work
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Work History And Reviews
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