Profile Title

Analyst, IT SERVICE CENTER

In 1100 Metro Manila, Philippines

About Me

Responsible for analyzing service performance, identifying trends, and enhancing service delivery. This role involves data collection, process evaluation, and providing insights to improve user experience and operational efficiency.

 

 

WORK EXPERIENCES

CARDINAL HEAL TH INTERNATIONAL - ANALYST

(January 2024 - Present)

 

PROBE CX – CUSTOMER EXPERIENCE EXECUTIVE

(September 2021 – January 2024)

 

SUNLIFE OF CANADA PHILIPPINES – ASSOCIATE II

(January 2020 – June 2020)

 

VXI GLOBAL SERVICES - CSR

(May 2019 – October 2019)

 

ALORICA TELESERVICES - CSR

(November 2018 – April 2019)

 

 

EDUCATION

UNIVERSITY OF SOUTHERN MINDANAO,

(2018)

BS in Business Administration Marketing Management

 

 

SKILLS

  • Interpersonal Skill
  • Leadership
  • Communication
  • Customer Service
  • Active Listening Skills
  • Computer Savvy
  • Problem Solving Skill

 

 

 

Service Calendar
?
X This calendar shows your working hours available for booking by employers. When you create a promoted service, it is automatically open for booking at any available time. If your service price is non-negotiable, then someone can book that service without your confirmation. If the price is negotiable, you will have to approve each time the booking request. This calendar can be enabled or disabled at any time, but all the services that has been booked should be provided.

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