I have a background in virtual assistance, where I gained proficiency in cold calling, appointment setting, and data entry. Additionally, I have hands-on experience in email and social media management, content creation, basic video editing as well as being a real estate virtual assistant.

Highly motivated and results-oriented Virtual Assistant with a year of experience providing comprehensive administrative and customer support services. Proven ability to manage multiple tasks efficiently, prioritize effectively, and meet deadlines consistently.

Expertise in customer service, email management, data entry, inbound/outbound calls, appointment scheduling, lead generation, social media management, content creation, and basic video/photo editing. Possesses strong organizational, communication, and interpersonal skills with a focus on client satisfaction. Further enhanced skills by working as a Real Estate Virtual Assistant, gaining expertise in document management, rental applications, invoicing, property appraisal, lease renewals, and arrears management.

WORK EXPERIENCE

C5 EXPEDITE | VIRTUAL ASSISTANT

July 2022 - December 2022

• Performed data entry tasks accurately and efficiently.

• Scheduled appointments and generated leads to support business development.

• Handled inbound and outbound calls professionally and effectively.

• Contributed to the driver hiring process, including screening and documentation.

• Maintained organized records and managed essential documents related to business operations.

MY DESK VIRTUAL OFFICE | VIRTUAL ASSISTANT

January 2022 - June 2022

• Provided comprehensive virtual assistance services, including appointment scheduling, lead generation, and data entry.

• Managed customer inquiries and resolved customer issues effectively.

• Developed and executed social media marketing campaigns, creating engaging content and managing brand presence.

• Produced high-quality basic video and photo edits for marketing materials.

• Streamlined administrative processes by efficiently managing documents and records.

• Acquired expertise in real estate administration, including processing rental applications, conducting property appraisals, and managing lease renewals and arrears.

EDUCATION

SAINT LOUIS UNIVERSITY

Bachelor of Science in Nursing | 2019 - 2024

UNIVERSITY OF THE CORDILLERAS

Senior High School - Science, Technology, Engineering, Math (STEM) | 2017 - 2019

• With Honor

SKILLS

• Interpersonal Skills

• Time Management and Prioritization

• Leadership

• Effective Communication

• Critical Thinking

• Computer Proficiency

• Tranion and Translation

• Research and Data Analysis

TOOLS

• Canva

• Filmora / CapCut

• Microsoft Office Tools (Word, PowerPoint, Spreadsheet)

• Google Tools (GDocs, GSlide, GSheet, GDrive, GCalendar)

• Bright MLS, Paragon

• Skyslope, Dotloop, Docusign

• Vulcan, Mojo, Ring Central

• Zoom, Google Meet, Slack, Skype, WhatsApp, Viber

• LinkedIn, Uplead, Zendesk

LANGUAGES

• English

• Tagalog