Profile Title
Rockstar Customer Support
In Zambales, PhilippinesAbout Me
With 10 years of experience in customer service, I am passionate about delivering exceptional support that leaves a positive impact on customers. My communication style is adaptable, allowing me to handle various customer interactions—whether friendly and conversational or professional and formal—based on the situation. I excel in resolving inquiries efficiently, with a strong focus on empathy, active listening, and attention to detail. My extensive background has honed my problem-solving skills and given me the ability to quickly understand customer needs, analyze situations, and provide clear, effective solutions. I am committed to maintaining high levels of customer satisfaction while contributing to the overall success of the company.
P R O F E S S I O N A L S K I L L S
- Effective Communication
- Active Listening
- Problem-Solving
- Adaptability
- Product Knowledge
- Attention to Detail
- Team Collaboration
W O R K E X P E R I E N C E
E-COMMERCE VA
JILL RAZOR LLC
(Jan 2022 - March 2024)
CUSTOMER SERVICE SPECIALIST
TASK US
(March 2019 - Feb 2022)
CUSTOMER SERVICE SPECIALIST | SUBJECT MATTER EXPERT
Studio Shodwe
(July 2013 - March 2019)
E D U C A T I O N
BS CULINARY ARTS 2010
Holy Angel University
T O O L S
- CANVA
- SHOPIFY
- ZENDESK
- GORGIAS
- SLACK
- GOOGLE WORKSPACE
- MICROSOFT 365
- TALKDESK
- DISCORD
- TIKTOK
- NOTION
- TRELLO
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