Profile Title

Rockstar Customer Support

In Zambales, Philippines

About Me

With 10 years of experience in customer service, I am passionate about delivering exceptional support that leaves a positive impact on customers. My communication style is adaptable, allowing me to handle various customer interactions—whether friendly and conversational or professional and formal—based on the situation. I excel in resolving inquiries efficiently, with a strong focus on empathy, active listening, and attention to detail. My extensive background has honed my problem-solving skills and given me the ability to quickly understand customer needs, analyze situations, and provide clear, effective solutions. I am committed to maintaining high levels of customer satisfaction while contributing to the overall success of the company.

 

 

P R O F E S S I O N A L    S K I L L S

  • Effective Communication
  • Active Listening
  • Problem-Solving
  • Adaptability
  • Product Knowledge
  • Attention to Detail
  • Team Collaboration

 

 

W O R K    E X P E R I E N C E

E-COMMERCE VA

JILL RAZOR LLC

(Jan 2022 - March 2024)

 

CUSTOMER SERVICE SPECIALIST

TASK US

(March 2019 - Feb 2022)

 

CUSTOMER SERVICE SPECIALIST | SUBJECT MATTER EXPERT

Studio Shodwe

(July 2013 - March 2019)

 

E D U C A T I O N

BS CULINARY ARTS 2010

Holy Angel University

 

T O O L S

  • CANVA
  • SHOPIFY
  • ZENDESK
  • GORGIAS
  • SLACK
  • GOOGLE WORKSPACE
  • MICROSOFT 365
  • WHATSAPP
  • TALKDESK
  • INSTAGRAM
  • DISCORD
  • FACEBOOK
  • TIKTOK
  • NOTION
  • TRELLO

 

 

 

 

 

 

Service Calendar
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X This calendar shows your working hours available for booking by employers. When you create a promoted service, it is automatically open for booking at any available time. If your service price is non-negotiable, then someone can book that service without your confirmation. If the price is negotiable, you will have to approve each time the booking request. This calendar can be enabled or disabled at any time, but all the services that has been booked should be provided.

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