Profile Title
Customer Service Representative & Virtual Assistant
In Bukidnon, PhilippinesAbout Me
Are you looking for a dedicated Customer Service Representative (CSR) or Virtual Assistant (VA) who values long-term collaboration and delivers results? Look no further! HIRE ME!
With 5+ years of experience in customer service and virtual assistance, I have worked with reputable clients in e-commerce, social media management, and administrative support. My expertise includes handling customer inquiries, managing online stores, organizing digital tasks, and ensuring smooth communication between businesses and their customers.
💡 Why Hire Me?
✅ Proven track record with client testimonials
✅ Strong experience in customer support, e-commerce, and admin tasks
✅ Skilled in social media management and business growth strategies
✅ Reliable, detail-oriented, and committed to long-term success
I’m passionate about helping businesses grow by improving customer satisfaction and streamlining operations. Let’s work together and take your business to the next level!
📩 Contact me today and let’s discuss how I can support your business!
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Involved Categories
Promoted Services
Attachments
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Social media manager portfolio
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Virtual Assistant
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PROFESSIONAL DIPLOMA IN SOCIAL MEDIA MARKETING & MANAGEMENT
Current Work
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Work History And Reviews
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Other Experiences
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Virtual Assistant | Customer Service Representative Shopify - Divinefate Canada | February 2021 – March 2024
Provided customer support for e-commerce store operations, including order processing and inquiries. Managed social media accounts to engage customers and promote brand awareness. Assisted in Shopify store maintenance, including product listing and inventory updates. Handled administrative tasks such as email management and data entry.
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Project Coordinator (Part-Time) Appointment Setting – Project-Based (UK) | November 2021 – March 2022
Scheduled and coordinated appointments for business clients. Maintained communication between teams to ensure smooth operations. Organized and updated client records for effective follow-ups.
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Customer Service Representative Avas Flowers | September 2021 – February 2022
Assisted customers with floral orders, delivery tracking, and product inquiries. Managed customer complaints and provided appropriate solutions to ensure satisfaction. Handled inbound and outbound calls, emails, and live chat support. Maintained accurate records of customer interactions and transactions.
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E-Commerce Sales Representative / Customer Support The Style Loft Shop | January 2013 – February 2019
Managed customer inquiries, orders, and product-related concerns via email, phone, and social media. Assisted in e-commerce operations, including order processing, returns, and refunds. Provided personalized recommendations to enhance customer shopping experience. Handled social media engagement and customer feedback to boost brand reputation.
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Customer Service Representative Teleperformance (BPO) | March 2019 – December 2020
Delivered exceptional customer support for various clients, ensuring quick issue resolution. Assisted customers with account management, billing inquiries, and troubleshooting. Maintained a high customer satisfaction rating by providing efficient solutions. Worked in a fast-paced call center environment, handling multiple customer concerns daily.
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Customer Service Representative Teleperformance (BPO) | March 2019 – December 2020
Delivered exceptional customer support for various clients, ensuring quick issue resolution. Assisted customers with account management, billing inquiries, and troubleshooting. Maintained a high customer satisfaction rating by providing efficient solutions. Worked in a fast-paced call center environment, handling multiple customer concerns daily.
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E-Commerce Sales Representative / Customer Support The Style Loft Shop | January 2013 – February 2019
Managed customer inquiries, orders, and product-related concerns via email, phone, and social media. Assisted in e-commerce operations, including order processing, returns, and refunds. Provided personalized recommendations to enhance customer shopping experience. Handled social media engagement and customer feedback to boost brand reputation.
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