Profile Title
CSR| Technical Support| Newhire support| Assistant Trainer
In Eastern Samar, PhilippinesAbout Me
I bring a wealth of expertise in managing diverse customer needs and resolving complex issues effectively. I've honed my ability to anticipate needs and tailored solutions. Whether it's handling concerns, troubleshooting problems or ensuring satisfaction. I thrive on delivering exceptional service that exceeds expectation.
SKILLS
- Critical thinking
- Goal-Oriented
- Reliable
- Account Management
- Data Entry
EDUCATION
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Bachelor of Arts major in English and Literature | 3rd year Undergraduate
(June 2011- March 2014)
UNIVERSITY OF MANILA
Business Administration Major In Marketing Management
(June 2010 to April 2011)
WORK EXPERIENCE
SR. OPERATIONS REPRESENTATIVE
Capital One Philippines
(June 2022-August 2024)
NEWHIRE SUPPORT/ASSISTANT TRAINER
Inspiro (DishTV)
( May 2016 - May 2022)
HOTEL AND AIRLINE RESERVATION SPECIALIST
Teleperformance (Orbitz)
(February 2015- August 2015)
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