Profile Title

CSR| Technical Support| Newhire support| Assistant Trainer

In Eastern Samar, Philippines

About Me

I bring a wealth of expertise in managing diverse customer needs and resolving complex issues effectively. I've honed my ability to anticipate needs and tailored solutions. Whether it's handling concerns, troubleshooting problems or ensuring satisfaction. I thrive on delivering exceptional service that exceeds expectation.

 

 

SKILLS

  • Critical thinking
  • Goal-Oriented
  • Reliable
  • Account Management  
  • Data Entry

 

 

EDUCATION

POLYTECHNIC UNIVERSITY OF THE PHILIPPINES

Bachelor of Arts major in English and Literature | 3rd year Undergraduate

(June 2011- March 2014)

 

UNIVERSITY OF MANILA

Business Administration Major In Marketing Management

(June 2010 to April 2011)

 

 

WORK EXPERIENCE

SR. OPERATIONS REPRESENTATIVE

Capital One Philippines

(June 2022-August 2024)

 

NEWHIRE SUPPORT/ASSISTANT TRAINER

Inspiro (DishTV)

( May 2016 - May 2022)

 

HOTEL AND AIRLINE RESERVATION SPECIALIST

Teleperformance (Orbitz)

(February 2015- August 2015)

 

 

 

 

Service Calendar
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X This calendar shows your working hours available for booking by employers. When you create a promoted service, it is automatically open for booking at any available time. If your service price is non-negotiable, then someone can book that service without your confirmation. If the price is negotiable, you will have to approve each time the booking request. This calendar can be enabled or disabled at any time, but all the services that has been booked should be provided.

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