Detailed Resume Attached that explicitly shows everything about me , that includes my skills , experience and qualification alomg with my email and phone number.

I am a versatile professional with diverse experience in administration, training, finance, supervision, education, and human resources. I excel at building strong relationships and establishing rapport with others.
Regularly reflecting on my practices, I take pride in collaborating effectively with colleagues to broaden my perspectives and contribute value to the organization. Above all, I am driven by a genuine desire to make a positive impact.

Areas of Expertise

• Customer Service

• Help Desk

• Cash/Transactional Management

• Experienced with diverse customers.

• Cognitive, analytical and problem-solving skills.

• Effective in teams and independently

• On call and in person Customer Services.

• Basic Math skills and understanding of basic financial concepts.

• Telephone Operator

• Clear and polite voice.

• Microsoft Office 365

• Event Scheduling

• Solid Presentation Skills

• Relationship Building

• Good interpersonal, communications and Customer Relation skills.

• Strong computer skills

• Strong task and time management skills.

• Exceptional interpersonal, written and verbal communication skills.

• Experience in administrative support field.

Experience

Zebra Crossing Academy, AB
Early Childhood Educator
March 2025 – Present

• Plan and deliver age-appropriate educational activities.

• Maintain student records and communicate professionally with parents and staff.

• Create a safe, structured, organized, and engaging learning environment.

• Support daily operations and collaborate on planning and reporting tasks.

• Conduct tours for prospective parents and visitors, providing information and promoting the school’s programs.

Fas Gas Plus, AB
Administrative Assistant
June 2023 – Jan 2025

• Resolved complaints and addressed high-priority issues with professionalism and efficiency.

• Hired, supervised, evaluated staff members, and scheduled appointments.

• Ordered office supplies and maintain inventory.

• Answered telephone calls, conveyed messages and emailed on behalf of the store.

• Compiled data, kept records of the clients.

• Documented and tracked customer’s inquiries related to services with accuracy and thoroughness.

• Recruited, trained, and supervised staff.

• Handled customer queries and complaints.

• Proficiency with office technology and equipment, including fax machines, printers, copiers, scanners, and computers.

• Delegated tasks and ensured that they were completed in accordance with existing policies and procedures.

• Supported employees by facilitating interdepartmental communications and interactions between internal and external parties.

Super Craft Industries, India
Administrative Assistant
March 2022 – May 2024

• Performed administrative tasks such as maintaining all clients, contractors, and suppliers’ list directories.

• Interpreted policies and standards.

• Established office procedures and evaluated new equipment techniques.

• Handled basic office duties, such as answering and routing phones, responding to emails, maintaining employee, financial, and client records, and data entry and reporting.

• Ensured that the office is well-maintained, organized, and secure.

• Developed and implemented new policies and processes.

J7 Restaurant and Hotel, India
Administrative Assistant and Front Desk
Apr 2021 – Feb 2022

• Managed incoming requests for service and information, ensuring timely and effective responses.

• Greeted and directed visitors to the appropriate parties.

• Scheduled appointments of the staff and maintained the calendar.

• Scheduled staff meetings and distributed electronic and regular mail to the staff.

• Maintained data entry as required and ordered office supplies.

• Prepared communications such as memos, emails, invoices and reports.

• Assisted with special projects, such as process improvements and budget development.

• Answered questions and found information for employees, vendors, clients, and lenders.

Education (WES Certified)

• Master’s degree in English Language and Literature, Eastern Institute of Integrated Learning (2013)

• Bachelor in Education, Guru Nanak Dev University, Amritsar (2008)

• Bachelor in Science, Guru Nanak Dev University, Amritsar (2006)