Profile Deion
A proactive and versatile professional with over 3 years of experience as an Executive Assistant, complemented by a strong background in customer service, recruitment, HR, social media management, and online education. Skilled in calendar and email management, administrative support, appointment setting, and client communication, with proven expertise in tools such as HubSpot, QuickBooks, Canva, and G-Suite. Experienced in sourcing and screening candidates, onboarding support, and managing HR operations to align with organizational goals.

With a foundation in BS Criminology and certifications in TEFL/TESOL and communication training, I bring adaptability, cultural competence, and problem-solving skills to diverse work environments. My career goal is to leverage my organizational and communication skills to support business growth, streamline operations, and deliver high-quality service while continuously expanding my expertise in virtual assistance and recruitment.

About Me

• A proactive and detail-oriented Executive Assistant with over 3 years of experience supporting executives and remote teams in dynamic business environments.

• Skilled in calendar and email management, task coordination, client communication, and executive-level support.

• Known for anticipating needs, managing multiple priorities, and maintaining confidentiality while ensuring smooth daily operations.

• Tech-savvy, adaptable, and committed to delivering high-quality support that drives efficiency and enhances team productivity.

Core Skills

• Customer Service

• Appointment Setting

• Administrative Tasks

• Time Management

• Adaptability

• Communication

• Data Entry

• Cultural Competence & Sensitivity

• Assessment & Evaluation

• Candidate Sourcing & Screening

• Interview Coordination

• Job Posting & Deion Writing

• Resume Review & Shortlisting

• Onboarding Support

• Recruitment Process Support

• Confidentiality & Discretion

• Team Collaboration

• Problem-Solving

• Tech-Savvy & Quick Learner

Education

• Bachelor of Science in Criminology | Details not specified

Work Experience

Executive Assistant / Senior Captain | WING AI TECHNOLOGIES
Dec 2020 – May 2021

• Efficiently handles scheduling appointments, managing phone calls, coordinating travel arrangements, and overseeing email account management to ensure seamless organization and communication.

Human Resource Manager | GZ Online Shop
Dates not specified

• Oversee and manage HR operations including recruitment, employee relations, performance management, and compliance.

• Develop and implement HR strategies, manage onboarding/offboarding, and serve as a point of contact for employee concerns.

Social Media Manager | Omran Marketing
Dec 2021 – Present

• Manage the company’s social media presence, create content, respond to comments, and execute targeted campaigns.

• Plan, run, and optimize Facebook Ads to drive brand awareness and achieve business goals.

Private Tutor / Supervisor | Wing AI Technologies
May 2021 – Nov 2024

Online English Teacher | Private Tutor
Apr 2022 – Dec 2022

• Design and deliver engaging online lessons to enhance students’ reading and communication skills.

Training Associate
Dates not specified

• Provide hands-on support to faculty and resource personnel throughout training sessions.

Appointment Setter / Chat & Email Support / Customer Service Representative

• Alorica: May 2016 – Oct 2016

• Illumedia: Apr 2014 – Mar 2015

• Teleperformance: Aug 2015 – Mar 2016

• VXI Global Holdings: Aug 2019 – Dec 2021

• Sunshine Satellite Office: Feb 2019 – Jun 2019

• Conectys: Dates not specified

• Handle customer inquiries, schedule appointments, coordinate travel, and manage emails while providing exceptional service.

Previously Used Apps

• Bria, Bling, Open Phone, G-Suite, Go-High Level, Canva, Skype, Postoplan, Publer Ring, Central, Zendesk, HubSpot, QuickBooks, Teams, Discord, Guesty, Notion, Class In, AC Table, AirTable, Zoom, Voov (Tencent Meeting)

Certifications

• Accent Training

• English for Kids Level 1, 2 & 3

• TEFL / TESOL Certification