Profile Title
Operations Manager
In Dhaka, BangladeshAbout Me
As a marketing executive at Art Pix, I crafted and executed innovative marketing plans for the 3D art gallery, including engaging NFT (Non-Fungible Token) campaigns that shaped the present and future of the art and culture landscape. I analyzed data and trends, both in traditional art spaces and the emerging NFT market, and created captivating narratives that resonated across various channels. I also cultivated robust relationships with media partners, agencies, and NFT stakeholders, ensuring a comprehensive understanding of their needs and expectations. Additionally, I delivered insightful reports and updates, highlighting the impact of NFT content creation on the gallery's performance and reputation.
Currently, I am pursuing a degree in Business Computing and Information Systems at the University of Gloucestershire, where I am learning valuable skills and knowledge in information technology, business management, and data analysis. I am passionate about exploring the intersection of art, technology, and business, and how NFTs can revolutionize the way we create, share, and value artistic expressions. My goal is to leverage my talents, experience, and education to contribute to the advancement and innovation of the NFT industry and the art world.
PROFESSIONAL EXPERIENCE
Project Manager & Lead Generation Support
Truetel Solutions | April 2024 – Present | Sunshine West, Australia
- Oversaw the complete delivery of projects, including contract signing, credit checks, and documentation uploads.
- Managed porting requests, hardware orders, and account setups for cloud PBX and NBN solutions.
- Scheduled and monitored installations, ensuring seamless implementation of cloud communication systems.
- Configured and tested hardware, including phone systems and routers, to meet client requirements.
- Reviewed billing cycles and monitored payment confirmations for accuracy.
- Generated leads through cold and warm calling, achieving a target of 1–2 secured appointments daily.
- Provided detailed daily progress updates to optimize team coordination.
Key Achievements:
- Streamlined project management workflows, ensuring timely project execution.
- Consistently met lead generation targets, contributing to revenue growth.
- Earned performance bonuses for closing deals and exceeding monthly goals.
Telesales Executive
Inovetix Limited | April 2023 – June 2023 | Delaware, United States
- Conducted market research to identify potential leads.
- Engaged in cold calling and built a strong client base.
- Scheduled and managed client appointments.
- Handled inbound & outbound calls, resolving client concerns.
- Participated in client meetings and proposed tailored solutions.
- Followed up with clients via calls and emails to enhance satisfaction.
Key Achievements:
- Successfully generated and nurtured high-quality leads.
- Established strong customer relationships, increasing engagement.
Marketing Executive
ART PIX LIMITED | August 2023 – October 2023 | Bangabandhu Military Museum, Dhaka
- Developed marketing plans, focusing on NFT campaigns.
- Analyzed market trends in traditional art and NFTs.
- Built relationships with media partners & stakeholders.
- Created engaging NFT content for diverse platforms.
- Delivered insightful reports on NFT initiatives.
EDUCATION
University of Gloucestershire – BSc (Hons) Computing (Level 6)
Penston Academy of International Studies, Bangladesh
- Level 4 Diploma in Computing with Business Management – 2023
- Level 5 Diploma in Computing with Business Management – 2024
London School of Commerce – Dhaka (2021)
- Level 3 Foundation in Business (Business Administration & Management)
Scholastica – Dhaka (2015)
- High School Diploma
SKILLS
Technical Skills:
- Microsoft Word, Excel, PowerPoint
- CRM Systems (Salesforce, HubSpot, Zoho)
- QuickBooks, SAP, Oracle
- Data Analysis & Digital Marketing
Soft Skills:
- Leadership & Project Management
- Strategic Planning & Time Management
- Customer Relationship Management
- Public Speaking & Creative Thinking
- Negotiation & Problem-Solving
ACCOMPLISHMENTS
- Diana Award Winner for humanitarian contributions through Porikolpona Foundation.
- Best Goalkeeper in B17 Futsal Cup & Underground Futsal Tournaments.
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